Applications Engineer

Crestron Electronics   •  

Rockleigh, NJ

Industry: Hardware

  •  

Less than 5 years

Posted 393 days ago

Overview

Crestron Electronics has an exciting opportunity for an Applications Engineer for the first shift.  This is a great time to join a dynamic team in a fast growing organization.

 

We are seeking a polished, proactive, and professional Applications Engineer to provide problem resolution and education on hardware and software integrations. In this role, you will focus on providing outstanding customer-driven support in a firm that cultivates a close-knit and collaborative corporate culture.

 

We will look for you to showcase your exceptional communication skills and knowledge of audio video technologies on an ongoing basis.

Responsibilities

  • Review and resolve problem escalations via telephone utilizing audio/video product knowledge, system design, and controls experience.
  • Create and maintain cases detailing customer problems and issues.
  • Provide necessary steps to resolve issues.
  • Special projects as assigned.

Qualifications

Mandatory Qualifications:

  • 3+ years’ experience in computer networking and/or audio video integration.
  • Basic networking skills

Preferred Qualifications:

  • BS in Computers, Networking or ElectricalEngineering
  • Excellent written and verbal communication skills

Job ID 2017-5030