Applications Delivery Associate Director

Ntt Data   •  

Austin, TX

Industry: Information Services


11 - 15 years

Posted 271 days ago

This job is no longer available.

This position is responsible for leading teams that deliver application support and maintenance for a large portfolio of applications in a heterogenous technology environment.  The ideal Candidate will have deep knowledge and expertise around industry best practices in the various aspects of IT, technology trends, proven track record of successfully delivering large enterprise application development projects along with service delivery responsibilities.


Essential Job Functions:



  • Lead & mentor a team of shared services and project delivery resources, and help to further evolve and mature the TechnologyPortfolio
  • Provide direction for program management activities requiring budgeting and resourcing input across all IT teams


Technology Delivery

  • Ensure that individual technology project/solutions are resourced and effectively staffed to meet or exceed expectations of scope, schedule, budget and achieving the business objectives
  • Provide ongoing support and leadership in resolving risks and issues related to the programs throughout execution
  • Innovate and iterate on program execution methodology to provide continuous improvement opportunities
  • Work closely with other service delivery towers (Infrastructure, Customer Relationship, Security), PMO and Enterprise Architecture teams to support technology integration and delivery
  • Ensure continuous improvement of technology solutions, use of industry best practices, methodology and framework for project and program execution methodology
  • Ensure successful application support and maintenance service delivery complaint to agreed service level agreements (SLAs)


Strategic Planning


  • Help influence and support the strategic IT applications roadmap. Ideate and drive strategic planning for the financial roadmap targets. Work with business and IT peers to help define, develop and maintain strategic and tactical programs and plans.



Basic Qualifications:

Minimum of 5 years work experience managing a multi-project program

Minimum of 5 years work experience with mobile applications

Minimum of 5 years work experience with application development



Experience needed for this role:

  • 15years experience in IT with leading Application Development, Support and Maintenance portfolio
  • Demonstrated experience in delivering large enterprise application development projects as a technology delivery lead
  • Demonstrated experience in managing application support and maintenance service delivery as per the agreed service level agreements (SLAs)
  • Strong management skills and experience managing customer relationships, conflict situations and challenges
  • Broad technology knowledge of major technologies, platforms, and systems (Ms .Net, Java, Big Data-Hadoop, PeopleSoft ERP, SharePoint, Enterprise Service Bus (ESB), ETL, Oracle, SQL Server, TFS/VSTS)
  • Experience in personnel management, coaching, motivating and handling conflict management
  • Proven track record of meeting or exceeding financial targets
  • Strong organizational skills, attention to details and ability to make leadership decisions
  • Strong communication skills both written and verbal and able to effectively work with senior management and executives
  • Experience working in ITIL and SEI CMMi processes


Preferred skills/certifications:

  • Experience leading PeopleSoft ERP support and maintenance
  • Implementation experience of TAGAF framework
  • ITIL
  • PMP
  • Agile/SCRUM

Req ID: 15679