Applications Analyst II

Ogletree Deakins   •  

Greenville, SC

Industry: Legal Services


5 - 7 years

Posted 381 days ago

Essential Functions:

These are the essential functions of the position.  Successful job applicants will be able to perform these essential functions with or without requested reasonable accommodations:  

  • Applications Administration 
    • Installation, integration, configuration, upgrading, patching, and maintenance of systems programs, modules and related system software packages.
    • Troubleshooting of application performance problems related to software performance and functionality and assist in determining root cause of issues.
    • Assist with training of new IT staff 
    • Assist with defining application support standards and processes and writing the related documentation.
    • Research and propose modifications and enhancements to existing applications to improve their functionality or address any issues that arise.
    • Vendor management: Coordinates with software providers and related vendors to schedule upgrades and related services and problem resolution.
  • Database Development Components 
    • Write SQL language queries to support systems applications as needed, including but not limited to select, insert and delete statements and stored procedure creation and maintenance.  
    • Perform data analysis to facilitate identifying and resolving issues and problems.  
    • Assist with data integration and data migration activities.
  • Systems Administration 
    • Monitoring server performance, including system event logs to proactively manage server environment and availability for related servers.
    • Coordination of server hardware and operating system maintenance with appropriate stakeholders. 
    • Represents systems requirements to parties who are responsible for development and supporting related disaster recovery, backup operations and strategy, and business continuity strategies.  Ensures same are appropriate, effective, and periodically tested.  
  • Systems Analysis 
    • Perform systems analysis to ensure that integrated systems are working properly.  
    • Work with other departments to resolve systems issues. 
    • Develop test plans and perform testing functions on all related systems.
    • Make recommendations about system components sizing.
  • Business Analysis 
    • Work with stakeholder departments to determine systems and software requirements.
    • Assist with the development of systems and software related solutions for process related problems and issues as identified by stakeholders.
  • Project Management 
    • Function as lead or member (where needed and appropriate) and technical liaison for systems and related systems projects.  
    • Establish deadlines and provide status updates.
    • Document project information. 
    • Coordinate with other project resources.


  • Bachelor’s degree in computer science, computer engineering, computer technology, management information systems, or related field of study, or equivalent work experience.
  • 5+ years of progressive experience working with enterprise applications in a production environment, including software installations and upgrades, working with Microsoft SQL Management Studio (SSMS) Windows Server.
  • Experience with an enterprise document management system
  • ITIL Certification preferred
  • Applications Administration- Experience with: Client/server database applications, Data integration techniques, Vendor management, Consultant engagement and management, Scheduled maintenance activities, Upgrades and patches, Familiarity with Event and Impact Management solutions.
  • Systems Administration-Experience with: Microsoft-based systems, Account management, Performance baselining, monitoring, and trouble-shooting, Security and disaster recovery 
  • Database Development – Experience with: Microsoft SQL 2008R2 + or higher, SQL Scripting, Stored Procedures, Reports management
  • Business Analysis – Experience with: Requirements specifications and capturing, Business unit interface
  • Project Management – Experience with: Establishment of timelines, Familiarity with Microsoft Project, SharePoint, etc., and ability to function as team lead or technical liaison for projects when required.
  • Strong Problem Solving Skills, Communication, Interpersonal, Organizational, and Analytical skills
  • Teamwork - Willing and eager to help others and share knowledge and skills. 
  • Detail oriented.