Application Support Engineer

BNP Paribas   •  

Tempe, AZ

Industry: Accounting, Finance & Insurance


5 - 7 years

Posted 34 days ago

This job is no longer available.

At Bank of the West, our people are having a positive impact on the world. We're investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people's lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we're a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

ESB Infrastructure Support Engineer (SAG WebMethods - IS, CA - API Gateway)

Maintain all ESB servers & environments

Build new ESB servers when needed.

Consult and coordinate activities with other units

Understand required configurations.

Promote ESB deployment packages to the various environments.

Implement releases, upgrades, and/or changes into the environment.

Monitor, manage, and tune platforms for availability and performance.

Provide on-call 24x7 support, as needed.

Provide technical support, as needed, to the enterprise and in house projects.

Coordination with the developers, Software AG and CA Technologies vendors, and other internal units.

Maintain infrastructure related documents.

May perform other ESB support duties as assigned.

Other Job Duties

  • Reviews platform requirements and coordinates with vendors and other IT groups in building/maintaining hardware, 3rd party software, patches and network related components with the compliance to the IT standards and procedures.
  • Performs other duties as assigned.


Required Experience

  • Requires advanced knowledge of job area typically obtained through advanced education combined with experience.
  • Requires knowledge on Linux/Unix shell scription, Windows batch scripting
  • May have practical knowledge of project management.
  • Knowledge of monitoring tools as Dynatrace and Splunk is beneficial
  • Requires 5 years minimum prior relevant experience.


  • Bachelor's Degree in Computer Science

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Primary Location: United States-Arizona-Tempe

Job Type: Full-time

Job: Technology