Application Support Analyst

Precision Castparts   •  

Robinsonville, MS

Industry: Transportation

  •  

5 - 7 years

Posted 81 days ago

This job is no longer available.

Summary

The Application Support Analyst will be responsible for providing daily application support to internal customers for the company’s enterprise software applications. The role includes supervising a helpdesk technician in his daily tasks.

Essential Functions

  • Reviews, analyzes, and troubleshoots the organization’s enterprise software applications and databases.
  • Analyze and develop logical resolutions for business issues from a technical and business perspective.
  • Document root cause and resolutions to issues.
  • Provide support for our ERP system “Infor COM”
  • Provide maintenance and coding enhancements for our Quality, MRP, and Shop Floor systems written in Java, JSP, Struts, HTML5, etc.
  • Assist in the support and planning of business intelligence systems.

Additional Responsibilities

Must understand and follow requirements of SXP QMS and EHS system.

Qualifications

Education and Experience

  • Bachelor’s Degree or equivalent experience. Minimum 5 years’ experiencerequired.
  • Experience supporting enterprise applications.
  • Software development skills
  • Capable of working with non-technical people.
  • Excellent communication and organization skills.
  • Ability to work independently.
  • Strong analytical and logical mindset.
  • Strong team and interpersonal skills to communicate effectively with internal customers.
  • Great customer service ability.

Special Skills

  • Experience developing web-based applications
  • Experience HTML/HTML5, JavaScript, and CSS
  • SQL Server (Stored Procedures, Triggers, Functions, Views)
  • Web Service development (XML, JSON, REST) helpful
  • Great documentation skills for technical and/or business documents
  • Relational databaseexperience along with SQL Server.

Cultural Fit – PCC Values

Drive For Results

Self-Directed/Autonomous

Strategic/Tactical

Metrics Driven