Application Support Analyst at PennyMac Financial Services, Inc. in Agoura Hills, CA

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compensation:

$80K — $100K *

specialty:

Technical Support

experience:

5 - 7 years

Job Description

Overview

The Application Support Analyst provides application support and expertise regarding the PennyMac's mortgage loan origination platform

built upon the Encompass system from Ellie Mae. The /Support Analyst will be part of the overall application development team, and work closely

with developers when enhancing the platform, integrating modules, and developing customizations. The Support Analyst will interact with end users, and

assess issues, identify defects in system workflow, and make recommendations for system enhancements.

The Support Analyst will work with other members of the information technology department, to insure the loan origination platform is stable,

and performs well, and will handle reports of application errors, and manage system incidents of degradation or outages.

Job Description

  • Triage application functional issues.
  • Interact with users, training teams, and department manages, to i
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Valid through: 8/18/2020

About PennyMac Financial Services, Inc.

Total Jobs:
130
Total Experts:
3
Average Pay:
$117,394
Total value of jobs:
$13,970,000
% Masters:
28%
Learn More About PennyMac Financial Services, Inc.
* Ladders Estimates

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