Serve as the primary technical interface for customers regarding assay development, system usage training, experimental design, data analysis, and other customer support activities while driving adoption of new company technologies.
*** Serve as the technical account manager by acting as point of contact with customers.
*** Engage in scientific discussions with customers to cultivate long-term customer relationships.
*** Keep customers apprised on advancements in company technology and software.
*** Support customers as they develop their research utilizing company technology.
*** Troubleshoot issues related to user technical skills, experimental design, software, and instruments.
*** Gather and deliver customer feedback, communicating customer use cases beyond initial product scope.
Growth oriented organization offers an industry
Please reference #37861464 when responding.Education Requirements: Bachelor DegreeMinimum Experience Requirements: 2-5 yearsJob City Location: BartlettJob State Location: TNJob Country Location: USA
WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring.