Job Description Job Summary:
Responsible for the analysis, development, modification, installation, testing and maintenance of operating systems software. Evaluates vendor supplied software packages and makes recommendations to IT management. Modifies and/or debugs vendor-supplied utilities and packages. Modifies, installs and prepares technical documentation for system software applications. Diagnoses, isolates and de-bugs software problems and performs problem resolution. Monitors systems capacity and performance, plans and executes disaster recovery procedures and provides Tier 2 technical support. Works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with the organization's architectural standards. Makes recommendations towards the development of new code or reuse of existing code. Responsibilities may also include participation in component and data architecture design, performance monitoring, product evaluation and buy versus build recommendations. In addition to the responsibilities of an application engineer, this position acts as a mentor and oversees the rest of the team members. Manages service queue and responds to customer's requests by assessing the work load, prioritizing and assigning the work load to the team. May act as a mentor to more junior team members.
Job Duties and Responsibilities:
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace. Shift First Alternate Location Overton (FL04) - GA340 Minimum Requirements Preferred Knowledge, Skills, & Abilities:
Additional Information Minimum Education: Bachelor's Degree in Computer Science, Information Systems, or related field.
Minimum Experience: 8 years job specific experience
Required Knowledge, Skills, & Abilities: