Application Engineer

SPX   •  

Waukesha, WI

Less than 5 years

Posted 174 days ago

This job is no longer available.

Req Id 53241

Job Summary

At SPX Transformer Solutions, we are committed to hiring the best and most talented people and providing them with the tools and opportunities necessary for them to not only excel at what they do every day, but also fuel their workplace passions and transform their careers.  Mentoring, training and development activities by industry experts abound, while the nature of the business encourages cross-functional and interdepartmental learning, communication and teamwork that lead to continuous improvement in all areas. Desired competencies include self-motivation, creative problem-solving, compulsion to make a difference and the ability to work well with others in a challenging, fast-paced environment.  

JOB SUMMARY

 

The Application Engineer drives the sales process, working in conjunction with the Field Sales team as the “Go-To” person for selling custom engineered to order type product(s).  Must be able to identify technical issues to assure complete customer satisfaction through all stages of the sales process.

 

PRINCIPLE DUTIES AND RESPONSIBILITIES

 

Customer Experience:

  • Build and maintain strong relationships with customers to ensure ongoing customer satisfaction
  • Understands needs in the market by visiting customers
  • Understands customer needs and develops solution for those needs
  • Works together with Sales, Order Handling & Project Management to ensure improving/ongoing customer satisfaction
  • Ensure customer satisfaction surveys are executed, analyzed and actioned
  • Host customers during onsite visits, inclusive of tours, meals, product technical reviews and commercial negotiations

 

Product Excellence:

  • Develop and present product and product training material
  • Assists in the definition and communication of the value proposition of the product, to the customer
  • Define and communicate product value propositions
  • Provide product, application and technical support to the Sales Team

 

Commercial Results:

  • Create demand through technical promotion, providing solutions and value selling
  • Collaborate, develop and implement annual territory plans in conjunction with Territory General Manager’s
  • In collaboration with the Sales team, drives achievement of orders & profitability targets
  • Ensure achievement of established targets through metric tracking and application of continuous improvement methods
  • Prepare proposals leveraging a competitive solution, addressing customer needs, while outperforming competition
  • Issue proposals to customers and supports commercial and technical inquires
  • Prepares accurate cost estimates to support proposals

 

KNOWLEDGE, SKILLS & ABILITIES

 

  • Excellent communication skills
  • Strategic thinker with relationship building skills
  • Problem solver mentality; strong analytical and decision making skills
  • Well organized with exceptional written, verbal and formal presentation skills
  • Exceptional track record of dealing with and influencing internal and external customers
  • Ability to motivate stakeholders to achieve extra-ordinary results through team work

 

 

EDUCATION AND EXPERIENCE

Required Education / Experience

  • Bachelor’s degree in engineering, Electrical or Mechanical preferred.
  • 3-5 years of customer facing roles
  • Worked in industrial manufacturing environment with long lead-time, engineered-to-order product
  • Candidate must have knowledge of engineering project management
  • SAP Experience
  • 5-10 years of results oriented experience in marketing and/or sales environment preferred
  • Strong knowledge of the electric power industry preferred
  • Experience in bidding/proposal preparation and the ability to read and understand bid/proposal specification, both from a technical and commercial perspective, including interpretation of contractual terms and conditions

About SPX

SPX Transformer Solutions, Inc. (formerly Waukesha Electric Systems, Inc), is one of the largest U.S. manufacturers of power transformers and a valued supplier of complete transformer service solutions, components and replacement parts as well as a variety of substation-applicable training classes for all skill levels including a large number of comprehensive LTC maintenance courses. We employ approximately 1,200 people throughout the United States and operate manufacturing facilities at our headquarters location in Waukesha, WI as well as Goldsboro, NC and Dallas, TX.