Application Engineer

Harris   •  

Virtual / Travel

Industry: Aerospace & Defense

  •  

Less than 5 years

Posted 176 days ago

This job is no longer available.

Job Description: 

  • Responsible for post-sale and pre-sale support.  Post-sale support will include operations/maintenance training, technical assistance, radio systems and IP networktroubleshooting, installation services, and repairs.  Additional requirements are:
  • Using basic and advanced voice and data RF communication techniques in the operation of military tactical radio systems
  • Design and configure customer network devices and integrate peripherals using required protocols to customer Concept of Operations (CONOP)
  • Communicates system capabilities to customers and creates detailed written reports of outcomes and actions, where necessary
  • Travel to various customer locations
  • Present technical solutions to internal and external customers
  • Provide translation and maintain good rapport with the customer
  • The pre-sale support will include working with the sales and other field support representatives to understand future applications and the associated customer requirements.  From these applications and proposed use case scenarios, the candidate will be responsible for creating communications solutions for customer CONOP, including
  • Technical specifications and associated parts list
  • Cisco IP Networking architecture
  • Hardware, software configuration and CPA creation
  • Trade show and field product demonstrations
  • Provide translation and maintain good rapport with the customer
  • Access to end user locations will be coordinated with customer

Qualifications: 

  • B.S. degree in telecommunications, electrical or computer engineering or related with 3 years experience
  • Ability to obtain security clearance is required
  • Ability to obtain military security clearance when needed and proficient in Tagalog and English
  • Ability to be an independent problem solver and customer advocate
  • Proven ability to work efficiently and effectively with internal/external customers 

Preferred Additional Skills:

  • 2 years of relevant experience in relative technical area to include radio operator, signals officer or communications equipment maintenance, or highly relevant experience with Harris and this customer base
  • 2 years of experience in HF, VHF, and multiband radio networking
  • 2 years of experience in IP networking and tactical radio design and troubleshooting
  • Experience with Harris/Communication Systems products and proven ability to employ the product in a system configuration including OEM products.  Networking and CISCO experience a plus.
  • Comp TIA (A+, Net+, Security+), CCNA or higher certifications

Job ID: CS20182205-24902