The Application Analyst position will focus on lifecycle management of Duke Applications. Emphasis on application support and troubleshooting. Work with both internal resources, vendors and clinical providers to facilitate the design, development, implementation, and support of both Vended off the shelf solutions as well as custom-developed apps.
Level 3 (Team Lead) – 5+ years experience
Level 3- In addition to the duties described for Level 3 will:
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Required Qualifications at this Level
Bachelor's degree in a related clinical or technical field, or four years of equivalent technical experience required.
In addition to the requirements described for, Level 3 requires:
Certification in an area of application support of a technical or support nature strongly preferred.
Level 3 - Four years of related experience is required.
In addition to the KSAs described for, Level 3 will demonstrate: Ability to lead discovery sessions
Advanced technical consultation and support
Ability to design complex information systems
Implementation of complex information systems
Contract negotiation theory (may be required)
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.