AppD Product Management Director, Infrastructure in San Francisco, CA

Cisco   •  

San Francisco, CA 94102

Industry: Telecommunications & Hardware


5 - 7 years

Posted 56 days ago

About Us:

AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, you'll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.

About the Team

Our close-knit product management team guides the building of new products at AppDynamics. We work with our customers, sales teams, designers and engineers to develop products that delight our customers and advance our strategic goals. We listen, we bring people together, we build consensus out of ambiguity and we pay attention to the details to ensure quality. We lead as problem-solvers and build a deeply technological product with some of the world's best technical and creative people to solve our customers' toughest challenges.

About the Role:

You'll nurture a piece of our product portfolio and be part of our team that is fostering its growth. As a Senior Product Manager, your role will be to understand the needs of our enterprise customers and guide and coordinate a team of designers and engineers to deliver a product that has a transformative impact for those customers. You will have the opportunity – and the challenge – to think deeply about the direction of our product, and to work with a team to see it come alive. In this role, you will:

  • Own and guide the product strategy for our product infrastructure including our on prem and SaaS deployment strategy.
  • Manage a team of PM's and partner closely with technical architects, engineers, ops, and more on designing and developing the foundation of our product infrastructure
  • Develop empathy for our customers and field teams so that you understand our customers and their needs. You will articulate those needs within AppDynamics and lead product initiatives that build solutions tailored to meet those needs as they evolve
  • Collaborate with engineering, sales and design to solve customer problems and motivate our teams to ship quality product in a sustainable, enjoyable team environment
  • Achieve a balance between the various demands of the organization and its customers as you prioritize your backlog
  • Educate internal groups and customers about your roadmap in order to communicate direction and gather feedback

About you:

You are a product manager who is passionate about seeking the truth, building an insightful, delightful product, and building a high-performing team. Your ability to ask questions, to form opinions backed by judgment and facts, to solve problems, build relationships and consensus and stay on top of the details of execution are critical to you and to how you deliver the product. Your qualifications are:


  • 5+ years of Product Management or closely related experience
  • Must have familiarity with the ITOM, ITSM, APM, or AIOPS market and comfort with security and privacy requirements
  • Ability to work in collaboration with Eng, Ops, Architects, UX, Pricing, Marketing, and more in a team environment
  • Strong judgment and sense of prioritization, along with an ability to see the story in qualitative and quantitative data
  • Grasp of technical concepts especially around building SaaS and On Prem products and be able to articulate clear requirements and needs clearly to a cross functional team


  • Track record of shipping software, ideally enterprise SaaS
  • Demonstrated ability to influence decisions across all company levels, especially without formal authority
  • Knowledge of and experience with data analytics concepts and software

Valid Through: 2019-11-12