Animal Transport Coordinator

ASPCA   •  

Long Island City, NY

5 - 7 years

Posted 239 days ago

This job is no longer available.

Please make sure to attach both a resume and cover letter to complete your application.


The Animal Transport Coordinator is responsible for the safe and humane transport of animals for the Humane Law Enforcement (HLE) and Adoption Center departments. Transport includes moving animals to and from veterinary clinics, foster homes, placement partners and other locations, within NYC and throughout the Northeast and Mid-Atlantic Region. The Animal Transport Coordinator is also responsible for the safe daily operations of the fleet at Long Island City. This includes organizing office needs, vehicle maintenance requests, and coordinating maintenance of equipment. In addition, the Animal Transport Coordinator will assist in casework to help provide proactive, custom intervention strategies to help keep people with their pets, and bridge the gap between human, animal and law enforcement services.


Transport Coordination (65 %)

  • Oversee and conduct safe and humane transport of animals and supplies
  • Assist with the loading and unloading of animals and ensure accurate record keeping
  • Transport animals within NYC and to placement partners located outside the region
  • Track data and prepare reports on animal transport activity
  • Perform pre and post transport inspections and ensure vehicle sanitation on a regular basis
  • Responsible for prompt communication of vehicle maintenance needs to the appropriate parties
  • Provide excellent customer service to partners at pick up and drop off locations
  • Drive defensively with care and caution; observe speed limits and driving rules
  • Coordinate and ensure high-level of accuracy with record keeping including legal documents associated with animal inventory and transportation

Fleet Management (15%)

  • Oversee fleet maintenance and schedule repairs
  • Serve as the principle point of contact relating to vehicle accidents and incidents for vehicles maintained at the Long Island City location. Liaise with the Legal Department and police agencies to obtain reports as needed

Field and Casework (20%)

  • Perform casework by visiting clients in the field, assessing cases, setting goals with clients and connecting clients to services by working collaboratively with the Community Engagement (CE) team, other ASPCA departments and vendors
  • Provide support to team members on case management and client interaction
  • Participate in Case Review Process and implement enhancements to process
  • Provide operational support to NYPD during cases that require specialized animal removal, evidence collection and transportation
  • Provide animal handling and animal transportation support as needed for domestic and non-domesticated and potentially dangerous animals in stressful conditions

Exemplifies the ASPCA’s Core Values:

  • Has Commitment and dedication to improving the lives of animals
  • Demonstrates Ownership and feels responsible for outcomes
  • Believes in Team – that we are stronger
  • Seeks to Elevate others and reimagine what is possible
  • Focuses on Impact, specifically making changes for animals


  • At least two years’ administrative experience
  • Five plus years of driving experience, with the ability to operate large vehicles
  • At least one year of customer service experience

Knowledge Requirements:

  • Knowledge of interstate driving laws
  • Knowledge of general veterinary medical issues and animal welfare issues is required
  • Knowledge of Human Services and Social Work fields a plus

Additional Information:

  • Must be a self-guided and highly motivated individual; ability to work with minimal supervision
  • Must be willing to travel frequently with little notice and occasional overnight travel will be required
  • Work after-hours and on weekends required as necessary
  • Must provide a valid NYS driver’s license upon hire and pass a motor vehicle history check demonstrating a safe driving history. As part of the driving requirements of this role, must also pass a Department of Transportation Medical Exam.
  • Must be able to drive company cars, trucks, vans and all-terrain vehicles.
  • Ability to lift and carry 50 lbs. and do physical activity, including bending over, crawling, climbing, reaching overhead, kneeling, balancing, pushing, pulling and repetitively using hands and arms to grasp objects, such as a broom, shovel and mop
  • Able to occasionally work in physically challenging conditions and be able wear appropriate protective gear, including a protective mask and full Tyvek suit. Potential environmental factors include:
    • Extreme temperatures and weather conditions
    • Exposure to biological hazards, such as feces and blood
  • Displays care and concern for the safety and well-being of self, animals and others, especially during stressful situations




English (Required), Spanish

Education and Work Experience:

Bachelors, High School Diploma or GED (Required)