Analytics and Data Operations Lead

Intercom   •  

San Francisco, CA

Industry: Technology


5 - 7 years

Posted 196 days ago

This job is no longer available.

What will I be doing? ?

  • Build end-to-end data driven solutions, tools and systems to prioritized problems including: Data quality improvements, business partner self service initiatives, operational dashboard improvements, core data model development and more.
  • Identify and lead the development of solutions that enable analysts / data scientists to work more efficiently and to scale their impact on the business.
  • Impact the overall GTM technology ecosystem as a thought leader and evangelize transformational ways the business can leverage data / intelligence.
  • Evaluate and lead improvements to the overall data (management) strategy.
  • Define, prioritize, and communicate status and integrity of data, projects and existing internal products.

What skills do I need? ?

  • Minimum: A Bachelor's degree in Computer Science, Management Information Systems, Analytics or related technical field (Preferred: MS or MBA)
  • 5+ years experience in business analysis, data analytics, data management or engineering. 2+ years in lead or manager role.
  • Ability to collaborate and influence with other functional areas as a team and deliver results on time and per spec.
  • Ability to present and explain methodological and operational solutions to executive leadership and technical experts.
  • Experience with high-level programming language (i.e. Python)
  • Expertise with Data Engineering and Warehousing (i.e. AWS, Redshift, SQL)
  • Expertise with web based user interfaces/BI tools/visualization best practices (i.e. Tableau)