$80K — $100K *
CDPHP and its family of companies are mission-driven organizations that support the health and well-being of our customers and the communities we are proud to serve. CDPHP was founded in Albany in 1984 as a physician-guided not-for-profit, and currently offers health plans in 29 counties in New York state. The company values integrity, diversity, and innovation, and its corporate culture supports those values wholeheartedly. At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities. CDPHP invests in employees who share these values and invites you to be a part of that experience.
The Application Operations Analyst will work closely with key business partners and IT teams in technical and functional support of applications at CDPHP. The person in this role will develop a deep understanding of the various business areas that utilize the platforms, including their processes, systems, and objectives in order to recommend and facilitate innovative solutions to business problems.
The responsibilities also include performing triage, root cause analysis and resolution of problem tickets and incidents. The incumbent will work with business partners and IT platform developers in designing, implementing, and maintaining processes that adhere to Operational requirements and best practices, with the goal of creating stable and reliable outcomes that align with business requests.
As an Equal Opportunity / Affirmative Action Employer, CDPHP will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, protected veterans status, or any other characteristics protected under applicable law. To that end, all qualified applicants will receive consideration for employment without regard to any such protected status.
Valid through: 12/8/2021