AI / Bot Software Engineer in Addison, TX

Willis Towers Watson   •  

Addison, TX 75001

Industry: Finance & Insurance


5 - 7 years

Posted 55 days ago

As an AI / Bot Engineer you will play a key role in the integration and development of chatbot features that will leverage artificial intelligence to guide users to relevant information. You will bring your extensive knowledge of web development and .NET-related technologies to commercial software products. We use the latest web, PaaS, and SaaS technologies, modern development approaches, such as .NET Core, Angular, Single Page Application (SPA) patterns, Micro service patterns, Continuous Integration Pipelines (DevOps), test-driven/ test automation strategies and move-to-cloud architectures.

We are an Agile shop with expectations that you will embrace and evangelize our collaborative, communicative, team-focused culture that makes us successful and provides our associates with a rewarding experience. You will be comfortable working in an open, engaging and fast-paced global development environment. We are looking for people that have a self-starting, detail-oriented, analytical and continuous improvement mindset. These roles and your skills and experiences are crucial to our software development team's success and will enable us to build our products to reach organizations around the world with efficiency and high quality.

The Software Engineers will play a key role in the development and maintenance of high-performing, commercial software products for our global Fortune 500 client base. The successful candidate will be able to develop full stack web components and features as part of one of our Agile software product development teams. You will partner with all software product development disciplines (including engineering, architecture, product owners, quality assurance and analysts) to develop and maintain web software products that meet the needs of our global client base, utilizing industry standard best practices and modern software engineering techniques. Key responsibilities include, but are not limited to:

  • Develop AI/Bot full stack web components and features as part of an Agile team.
  • Design, code, test and debug new product enhancements for our commercial software products.
  • Deliver maintainable and reusable solutions that follow cyber security standards and application performance benchmarks.
  • Embrace, implement and evangelize test automation as part of the fabric of the team.
  • Incorporate an agile mindset as it applies to software development, team collaboration and open communication.


  • Must work well in a Global environment across multiple time zones.
  • Bachelor's degree and 5+ years of related software development experience and applied knowledge using Agile Scrum software development life cycle, demonstrated understanding and implementation of software design principles such as SOLID, DI/IoC, Continuous Integration and TDD.
  • Prior experience with MS BOT or other ChatBot technology, AI, ML, or NLP.
  • We're a Microsoft shop, so experience working with the full Microsoft technology stack is preferred. Including .NET Core/C#, SQL Server, ASP.NET, MVC and Web API.
  • Familiarity with other areas of a modern Web Stack: JSON/RESTful experience, Object Relation Mapping (ORM) such as Entity Framework, SaaS/PaaS, multi-tenancy application development, SQL Server development experience, GIT/TFS, confluence and JIRA.
  • Proactive: Self driven to seek out information and solutions that deliver on project expectations

Preferred Qualifications

  • Microsoft BOT Builder v4
  • Azure CLI & MSBOT & related CLI tools
  • LUIS & QnAMaker cognitive modeling
  • Understanding of security mechanisms such as secret, key, and token management.JO
  • Cosmos DB, Application Insights telemetry, and Azure blob storage experience is a plus.

Valid Through: 2019-11-12