Job ID: 14802BR
Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
We are seeking an experienced developer with proven ability to learn quickly and deliver efficiently. This is an exciting opportunity to be part of a talented and driven shared services team.
The team’s focus is on efficient and quality delivery with far reaching positive impact for the Bond business unit.
The right candidate should
•Under general supervision, provides intermediate programming, configuring and/or analysis skills for specific system assignments
•Independently manages interaction between other system teams, vendor teams, and technical support areas as required.
•For observed system issue troubleshoots, conducts impact analysis, define solution options and escalate appropriately. When required define technical requirements and has ability to coordinate available resources to solve problems.
•The candidate should be familiar in trending software and design practices.
•This job does not lead others.
This is an exciting opportunity to be a part of a talented and driven shared services IT team, supporting multiple lines ofbusiness.
Being a part of the Shared Services teams provides the opportunity to support multiple platforms, technologies and positively influence the technical direction for the department.
If you are enthusiastic about the challenge of understanding business objectives balanced with technical requirements, improving systems capabilities for the department, and delivering new modern technologies with modern development practices – this opportunity should not be missed.
Primary Job Duties & Responsibilities
•Builds effective relationships with stakeholders – both technical and business. Utilizes business knowledge to explain technical activities in business terms.
•Seeks opportunities to expand technical knowledge and capabilities as needed. The ideal candidate should be proficient in .NETas well willing to work in technologies such Ratabase – the rating engine used by Bond.
•Performs basic Kanban/Lean Planning activities and adheres to the best practices of this delivery practice.
•Works alongside GSO partners as required, and provides technical guidance and mentorship to less experienced employees.
•Ensures work complies with Travelers Bond standards, processes, and protocols. Applies knowledge of current industry trends and techniques with a focus on Lean software delivery.
•Other duties may be assigned.
High School diploma or equivalent required. 3 years of programming/development experience required.
Education, Work Experience & Knowledge
Bachelor’s degree in a related field preferred. 5 years of programming/development experience preferred.
Job Specific & Technical Skills & Competencies
Technical Knowledge: Demonstrates advanced programming/configuration/analytical skills to achieve business and or technical requirements. Able to work independently to resolve discrepancies, defects, incidents or problems with understanding of the business and system impacts. Able to identify and exercise appropriate escalation communications. Demonstrates an aptitude for learning and applying new and/or updated programming languages, techniques, and/or software development disciplines. Demonstrates understanding of the supported business systems. Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills withteam members – including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Business Knowledge & Partnership: Able to clearly and concisely communicate with the business. Demonstrates willingness, cooperation, and concern for business issues. Able to understand assigned business unit and business priorities. Able to coordinate with other technical areas to achieve project/department or division goals. Problem Solving & Decision Making: Able torecognize, analyze, and diagnose business and technical problems, incidents, and defects of advancedcomplexity. Able to creatively evaluate alternative solutions Able to reuse previously completed processes. Demonstrates the ability to make routine decisions independently and recognizes when escalation is necessary. Team Orientation: Ability to build and foster relationships with team, business, and technical partners to achieve objectives. Practices objectivity and openness to others’ views. Able to recognize and support team priorities. Leadership: Exhibits team leadership and collaborates with partners. Planning (Project Management): Able tomanage time and competing priorities and provide management with accurate and timely status information. Able to accurately evaluate and estimate tasks. Financial Awareness: Able to understand how the project schedule relates to budget.
May require occasional off hours support depending upon team/departmental needs and priorities.
Primary working Experience in CGI Ratabase.
Programming/analysis experience in .Net would be a plus.
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.
Licensing or Certificates
Depends on the specific role but some examples may include: ITIL Remedy Java certification Microsoft certification.net Kanban/Agile/SAFe
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.