Advisory Manager - Performance Improvement_Oracle Utility Technical Architect in Miami, FL

$150K - $200K(Ladders Estimates)

Ernst & Young   •  

Miami, FL 33299

Industry: Legal & Accounting


5 - 7 years

Posted 32 days ago

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you'll be focused on helping them grow and turn their strategy into reality. You'll work with high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world.

The opportunity

Your role as a Manager will focus on the management and delivery of client engagements, often interacting at an executive level, as well as sales and practice development activities to Power & Utilities clients, resulting in increased value and efficiency. You'll help to mentor, coach and counsel their team members and help EY to build an inclusive culture and high performing teams.

Your key Responsibilities

The Oracle Utilities Technical Architect will determine the optimal technical architecture design for the Oracle Utilities products, including Customer Care & Billing (CC&B), Customer to Meter (C2M), Meter Data Management (MDM), Work and Asset Management (WAM), etc. for our Power & Utilities clients and ensure the solutions proposed by the Architects are technically sound and will function effectively and efficiently.


  • Plans, coordinates, and administers technical aspects of system implementations: system databases, database tuning, issue resolution, data migration, software installations and upgrades, environment management, technical operational guidelines and system security
  • Produces Technical Architecture documents, including a project's Environment Management Plan
  • Produces technical infrastructure schedules, including resourcing, deliverables and timelines
  • Technical liaison between client technical team and EY Project Management
  • Contributes to a project's performance test/benchmark plan
  • Leads a project's technical infrastructure implementation, and creation of the operational transition plan
  • Establishes and maintains system security and integrity controls
  • Formulates and monitors policies, procedures and standards relating to database management
  • Advises Client on and performs pre- and post-implementation database tuning
  • Confers with appropriate managers regarding problems with and capabilities of system databases
  • Assists Client with control activities related to day-to-day maintenance, such as creating backups, editing indices and performing product installations and upgrades
  • Creates backups, edits indices and performs installations and upgrades
  • Performs data planning and assists in establishing client policies pertaining to database management, base definition, structure, documentation, long-range requirements, operational guidelines, security, maintenance and utilization
  • Sets and monitors standards of use; liaisons with development teams on data storage
  • Conducts technical infrastructure quality assurance reviews to include hardware sizing, conceptual solution and external design, interface design and upgradeability
  • Helps to identify risks and issues and assists in the mitigation process

Skills and attributes for success

You'll need strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels.

Challenge and inspire both co-workers and clients to think about challenging situations in new and transformative ways.

By drawing on your knowledge and experience, you'll provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs and contribute to thought leadership. You'll actively contribute to improving operational efficiency on projects and internal initiatives.

In line with our commitment to quality, you'll consistently drive projects to completion and determine that work is of a high quality. Your role in leading teams or parts of teams on engagements will depend on the size of the engagement and will be under responsibility of higher levels. They will look to you to anticipate and identify risks and escalate issues, as appropriate.

As an influential member of the team, you'll help to create a positive learning culture and will coach and counsel junior team members and help them to develop.

To qualify for the role, you must have

  • Bachelor's degree
  • Proven track record of 5-7 years successful Oracle Utility product implementations
  • Experience with Oracle Utilities Application Framework and Advanced Configuration Tools is desired.
  • Proven ability to work effectively and collaboratively with customers, across different departments and levels within the company
  • Strong knowledge of Oracle Utility product software
  • Strong analytic and decision-making abilities
  • Positive, "can do" attitude and ability to work in a team environment
  • Experienced with technologies including UNIX and Windows operating systems, application and web servers, and latest OU technology platforms, middlewareetc.
  • Strong experience with tools for improving database efficiency and effectiveness in working with Oracle Utilities applications
  • Understanding of data mapping and data migration tools
  • SQL and/or other query languages
  • Software Development Lifecycle experience
  • Willingness to travel up to 80%, valid driver's license

Ideally, you'll also have

  • Bachelor's degree in Information Technology, Computer Science, or similar field
  • Utility experience is a major plus.
  • Master's degree in information technology, business administration or a related field
  • Oracle Utilities product experience is a major plus.
  • Oracle Utilities Application Framework and Configuration tools desired

What we look for

We're interested in passionate leaders with strong vision and a desire to stay on top of trends for their area of expertise and specific skills and knowledge to contribute to our clients and teams. If you have a genuine passion for helping businesses achieve the full potential of their data, this role is for you.

What working at EY offers

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, a minimum of three weeks of vacation plus thirteen observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark. Apply today.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Valid Through: 2019-10-15