The Advancement Services team at Houston Grand Opera provides high-quality administrative, technical and financial support to the Opera’s revenue-generating Advancement departments (Fundraising and Marketing). We are the go-to resource for a high volume of departmental requests and needs, and our team is dedicated to delivering consistent outputs with exemplary customer service, and developing trusted relationships with colleagues.
The Advancement Operations Manager has broad responsibility for the overall daily operation and maintenance of department functions. The Manager works closely with the Director of Advancement Operations to help carry out strategic goals by leading administrative, technical, and financial/reporting efforts. The position is responsible for managing seamless department operations, specifically related to routine administrative, technical and financial process management.
Essential Duties and Responsibilities
Bachelor’s degree with 5+ years of office management experiencerequired; advanced degree a plus. Must have at least 3 years of supervisory experience, and a strong working knowledge of databases and custom reporting. Financial or technical backgrounds preferred. Tessitura experience a plus. Must be comfortable with standard office systems. Must be available to work some nights and weekends.
SPECIAL JOB CHARACTERISTICS
Must thrive in a fast-paced group setting, be highly organized and efficiency-driven. Self-motivator with analytical problem solving abilities; confident, experienced decision maker. Detail-oriented individual with attention to process; sound judgment abilities; successful customer service professional; ability to manage up, down and laterally; high level of personal and professional ethics.