Advanced Usability Specialist

  •  

Scottsdale, AZ

Industry: Aerospace / Defense

  •  

5 - 7 years

Posted 389 days ago

  by    Scott Atkerson

Seeking an Advanced Usability Specialist for a great organization located in the Scottsdale, AZ area.

This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation’s core defense/intelligence services and systems. The organizations employees work closelywith esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.

 

The organizations User Experience (UX) team provides direction to Engineering on user interface for complex systems. As a user experience researcher in the UX department, you will play a major role in projects from concept to completion, leveraging expertise in design research, ideation, concept development, wire-framing, and communication with the end user.

* Must possess excellent research skills and be highly proficient in all phases of research execution, planning to report writing

* Excellent communication and collaboration skills

* Proven time management and organizational skills, must be able to work both within a team context and independently with minimal direction when required

* Ability to multi-task on projects to meet competing deadlines

THE WORK:

* You have a sensitivity and passion for the end user and excellent user research methodology; You write user stories and persona's in your sleep

* You consider yourself a user advocate

* You have experience performing human factors and usability research: Defining studies, creating methods, refining methods; conducting studies; analyzing data; writing reports with recommendations

* You are able to identify potential usability issues; Understand and act on relevant usability issues and decide what to test and at what level to test, e.g. heuristic, informal or formal

* You are comfortable using either existing research or creating new research methods to answer novel questions

* You can identify what metrics you need and know how to gather and analyze them; You also know when they can be misleading and how to make decisions without them

* You are excited by the challenge of making great tools for users

THE PROCESS:

* You are comfortable brainstorming on the fly at the white-board

* You incorporate feedback from all key stakeholders and welcome ideas from every discipline

* You involve the team in your thinking early and often, or better yet, you do much of your thinking collaboratively

* Your research is complete including actionable recommendations to the team

* You’re comfortable communicating results and recommendations in appropriate mediums, such as storyboards, videos, or Power-Point

* You can clearly convey your ideas, and you stay involved and iterate as development progresses

* You can find and focus on the highest priority things that have the most impact on the end user

* You have a scientific, fact-based approach; you filter out noise in order to target high-impact decisions

* You’re a systems thinker who can manage both local and global priorities

* When you see a problem, you roll up your sleeves and start fixing it, whether or not it’s in your traditional wheelhouse

* You tell compelling stories about your work and present it confidently to stakeholders

* You are an excellent writer and organized thinker

* You can manage difficult discussions with tact and diplomacy

* You both learn from and teach those around you with regularity

* You look for ways to continuously improve your own process as well as that of the teams you work on

PREFERRED DEGREE TYPES AND EXPERIENCE:

* A Bachelors plus 5years of relevant experience in a design research-related field: interaction design, psychology, human factors or a related field or the equivalent experience

* Masters or PhD degree plus 3years experience in a design research-related field: interaction design, psychology, human factors or a related field or the equivalent experience

* Strong portfolio of research based work

* Qualitative and quantitative advanced research

CLEARANCE REQUIREMENTS:

Applicants selected will be subject to a U.S. Government securityinvestigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

NEXT STEPS:

If qualified and interested, pleaseapply immediately and provide the best email address and the mobile number to reach you at.

$80K - $100K