Administrator, Systems Engineering

IntercontinentalExchange   •  

Atlanta, GA

Industry: Accounting, Finance & Insurance

  •  

Less than 5 years

Posted 209 days ago

This job is no longer available.

JOB DESCRIPTION

Job Purpose

  • The Administrator is responsible for creating and maintaining availability and high-performance in mixed UNIX and Windows development, non-production, and production environments. This individual works as part of a results-oriented, service-delivery team and assists configuration analysts, release engineers, developers, and operations teams. Additionally, the Administrator performs root cause analysis of problems, selects and implements automation tools, and actively participates in deeply technical discourse.

Duties and Responsibilities

  • Assist in the design, planning and implementation of server solutions
  • Tune systems for maximum available performance
  • Respond to and assist in production operations in a 24/7 environment
  • Evaluate, test, and integrate new operating system versions, drivers, and patches
  • Provide technical analysis, resolve problems, and propose solutions
  • Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users
  • Educate and mentor team members and operations staff
  • Participate in a weekly on-call rotation for after-hours support.

Knowledge and Experience

  • 1+ years of experience with the Linux Operating System (RedHat variants preferred)
  • Understanding and experience with low-latency, high-performance Linux environments
  • Build automation and configuration management
  • Horizontal and vertical scaling for performance and high availability
  • Basic Linux administration and engineering
  • Basic Linux kernel and network tuning
  • Basic scripting (any combination of Perl, Ruby, Bourne, Python, and others)
  • Automation tools
  • Top-tier analytics and problem solving
  • Ability to work in a service-oriented team environment
  • Project Management, organization, and time management
  • Customer focused, and dedicated to the best possible user experience
  • Communicate effectively with both technical and business resources
  • Degree in an engineering discipline or equivalent experience in Systems Engineering

Core Competencies

Competencies are the skills and behaviors that are critical both to your personal performance and to ICE’s continued success. The core competencies apply to every member of staff working for ICE.

Teamwork

  • Offers time and/or assistance to colleagues; is widely regarded and respected as someone to go to for help
  • Fosters friendly and cooperative relationships with others; colleagues enjoy working with the
  • employee
  • Shares knowledge and mentors staff; works to develop others’ knowledge as well as own
  • Gives and shares credit as appropriate
  • Contributes to recruiting and training efforts of others, including candidate referrals, job interviews and mentoring
  • Attends and participates in company and department level functions inside and outside of the office

Problem-Solving & Decision-Making

  • Demonstrates an understanding of the urgent nature of our business and the need to proactively find and fix problems quickly and effectively takes ownership and follows through on decisions; doesn’t minimize or forget about problems
  • Determines and fixes root causes rather than just treating symptoms
  • Applies novel techniques to solve problems that are more ambiguous; challenges long-held beliefs when necessary
  • Quickly and effectively identifies alternative solutions and the pros/cons of each; confirms that a proposed solution has no unintended consequences
  • Takes steps to mitigate risk
  • Consults with colleagues and recommends solutions based on the best interests of customers and shareholders, even when the opinion is unpopular

Communication

  • Actively listens and speaks to, not over, others
  • Uses clear and constructive language orally and in writing
  • Communicates important developments to the relevant and appropriate audiences in a timely and consistent manner
  • Asks follow-up questions to ensure all points are understood
  • Takes time to objectively listen to all viewpoints before forming an opinion
  • Builds consensus among differing views

Professionalism & Integrity

  • Makes a positive impression; represents the company well on the phone and in person, including maintaining attire and appearance that is consistent with company image and appropriate for employee’s role
  • Models a ‘can-do’ attitude and takes initiative as a self-starter; inspires and motivates others to do the same
  • Embraces, rather than resists, additional responsibilities
  • Refrains from office gossip; settles rather than creates conflict with and between others
  • Exhibits desired work habits including regular office hours and extra hours when necessary while minimizing breaks and non-work related activities
  • Adheres to all corporate policies; makes prudent use of company resources



R-03372