Administrative Services Manager

Mercy Ships   •  

Lindale, TX

Less than 5 years

Posted 274 days ago

This job is no longer available.

Essential Duties And Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

Implementing, maintaining and improving the following processes within the IS department:

Financial management processes to support
Budget creation and consolidation
Financial cost and charge-back models
Time reporting and analysis
Asset management processes to support
Full life-cycle management of all technology assets
Contract and vendor life-cycle management
Procurement and purchasing
Document management processes to support
Controlled formal document management system
Standardized and consistent documentation
Concurrence and relevance IS documentation
Reporting and communication processes to support
Effective and timely external departmental communication
Compilation and communication of department metrics
Analysis and reporting of financial performance
Effective and timely internal communication

Ensuring administrative support is provided to the IS department, including:

Coordination of critical IS meetings including schedule conflict resolution
Preparing meeting minutes and deliver to attendees where directed by IS management
Arranging travel schedules and reservations for traveling IS staff

In addition:

  • Provide exceptional customer service to all partners, applying Mercy Ships core values as the cornerstone of all actions and communication
  • Act as a team player, using principles from Crucial Conversations to ensure strong and open working relationships
  • Protect information assets controlled within the IS systems, applications or infrastructure, as defined in Mercy Ships policies and procedures
  • Other duties as assigned

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • Able to contribute to community life, requiring stable and healthy interpersonal skills
  • Able to provide exceptional customer service and take the initiative to respond, resolve and follow up
  • Able to apply significant discretion and independent judgement
  • Knowledge of formal IT management best practice, specifically ITIL
  • Strong understanding of IT financial and asset management principles and practice
  • Highly self-motivated and self-directed, with strong analytical and organizational skills
  • Able to adjust quickly in response to organizational, strategic or priority changes and shifting customer needs
  • Able to work in a team-oriented, collaborative environment
  • Able to organize his/her work and with good time management skills
  • Be process oriented, have an attention to detail and a strong analytical problem solving ability
  • Ability to define problems, collect data, establish facts and to effectively present information and respond to questions from groups, managers and staff
  • Ability to communicate effectively with customers (internal and external)
  • Ability to evaluate practices to determine potential for improvement
  • Working knowledge of Microsoft Office applications and an aptitude for learning new applications
  • Supportive of Mercy Ships mission and vision, and committed to its core values
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability

Education And Experience

The requirements listed below are representative of the education and / or experience required:

Bachelor's degree in Accounting, Business Administration or Management Information Systems, or the equivalent combination of education and experience
Functional business experience and working knowledge of business practices and business systems, processes and procedures
At least 3 years proven experience within a management function, preferably in an enterprise IT environment
Successful completion of Mercy Ships Entry Training will be required within the first year.