This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information
Experience and Education
Bachelor degree in a related field or Master's preferred. Seven to ten years progressive responsibility, related experience to include three years in transplant services is required.
- Directs and manages the administrative and patient care activities of the Department. Provides leadership and collaboration in determining nursing standards of care, standards of practice, scope of service and the application of evidence-based practice for the multidisciplinary team.
- Ensures that Transplant Services are compliant with the recommended standards of governing bodies including: UNOS/OPTN, CMS Transplant Conditions of Participation, and The Joint Commission.
- Responsible for the measurement, assessment, and continuous improvement of the department's clinical safety, quality, and efficiency.
- Ensures satisfactory relationships with medical staff including clear and concise communication regarding Transplant Services and hospital issues.
- Meets or exceeds financial goals and objectives of the department.
- Oversees both short and long term planning in all aspects of management, including facilities, equipment, personnel and staff development, business development and marketing. Collaborates
Essential/Primary Duties (50%)
- Monitors and evaluates the effectiveness of the business functions of the Service Line: staff, performance and operations in conjunction with organization's strategic goalsand initiatives. Demonstrates continuous performance improvement in targeted areas of responsibility in alignment with the overall annual Hospital performance improvement targets. 25.0%
- Evaluates all financial data both prospectively and retrospectively to ensure that Solid Organ Transplant services are delivered in a cost efficient, competitive, qualitymanner to ensure that the University of Texas Southwestern is properly reimbursed. Analyzes reimbursement levels and makes ongoing modifications to improve reimbursements. Collaborates with the Clinical Director/Managers to plan the operating and capitalequipment budgets for the Service Line. Meets or exceeds financial goals and objectives of the Service Line. 5.0%
- In collaboration with Business Operations Administration, assists in negotiation and establishment of contractual arrangements for professional services including Lettersof Agreement with payors. Maintains communication with, and develops strategies to optimize managed care and "center of excellence" contracts with payor. Liaison for all third party payor site visits and survey responses for Service Line. 5.0%
- Monitors federal and state legislature and initiatives and evaluates existing policies and ensures that TransplantServices are compliant with the standards of applicable governing bodiesincluding: UNOS/OPTN, CMS Transplant Conditions of Participation, and The Joint Commission. Provides information to appropriate transplant program(s) from governing agencies and oversees flow of service line data from transplant services to proper regulatingagencies outside of University of Texas Southwestern. 5.0%
- Directs and manages Service Line business development including the Satellite Clinic initiative. Collaborates with Medical/Surgical Directors to develop short and long range strategic plans. Represents University of Texas Southwestern at appropriate local, regional and National Transplantmeetings.5.0%
- Oversees a transplant-specific QAPI program and plan as mandated by CMS to ensure quality outcomes and continuous process improvement. Conducts frequent periodic reviews of key quality and performance indicators and publishedSRTR center-specific reports with the Medical/Surgical Directors. Ensures that any issues identified are addressed in a timely manner.5.0% effectively with ancillary departments, Nursing and others to ensure all perspectives and issues are surfaced and proactively addressed.
- Performs other duties as assigned.
Leadership Competencies (30%)
Managerial competencies whichinclude but are not limited to:
- Develops People -Values diversity; coaches people; develops future talent; delegates; effectively deals with employee problems.
- Leads Change - Takes initiative; shows adaptability, flexibility; thinks and plans strategically; articulates clear vision and goals; champions innovation.
- Drives for Results - Manages business operations effectively; effective follow-though and follow-up; takes accountability; solves problems and implements solutions; integrates financial understanding into solutions;demonstrates technical proficiency.
- Building Teams - Clarifies roles and responsibilities; includes all organization personnel into decision making process; develops win-win solutions; collaborates with colleagues and peers; builds coalitionsand partnerships; manages conflict constructively.
- Focuses on Customer - Acts with urgency to address service issues; assesses and anticipates customer needs; demands highest level of service from self and staff; recovers quickly from service breakdowns and improves processes; ensures staff technical training and proficiency.
- Communicates - Encourages candid exchange of ideas; articulates views clearly and directly; expresses facts clearly in writing; listens attentively to others; communicates a compelling vision to staff;communicates quickly issues affecting staff.
UTSouthwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UTSouthwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.