In collaboration with the Medical Director/Section Chair/Department Chair, the Administrative Director provides strategic leadership and administrative direction for continuous improvement and development in their area of responsibility (AOR). The Administrative Director ensures the accomplishment of the organization's mission through creating an infrastructure that enhances clinical and financial outcomes, assures the highest quality patient satisfaction and service, facilitates market growth while attracting and retaining highly qualified employees and physicians.
Strategic Relevance -- Summary
To advance its position as an innovator and leading health care system, Gundersen Lutheran Health System (GLHS) must continue to demonstrate superior outcomes, provide seamless delivery of care, and ensure competitive cost structures. It must also stay at the cutting edge of emerging technologies and new delivery models that will transform healthcare. The System must anticipate and respond effectively to evolving market and environmental trends, (e.g., shifts in payment models, value based purchasing, transparency of outcomes and information technology) that will impact the delivery of health care services.
The Director is responsible for proactively anticipating the impact of these forces and trends and developing and managing the effective response from their AOR (area-of-responsibility). The Director collaborates with others to establish and achieve GLHS' strategic mission and goals: 1) demonstrate superior quality and safety through the eyes of patients and caregivers; 2) demonstrate superior service through the eyes of patients and colleagues; 3) attract, develop and retain a talented and engaged workforce; 4) demonstrate affordability of care; and 5) achieve programmatic growth. The Director serves as the direct link between System strategies and the management and staff of their AOR.
Position Duties and Responsibilities The Director, in the context of the medical/administrative partnership, is specifically responsible for: 1.0 Organizational Strategy and Implementation - Recognizing market trends, judging the impact on their AOR, contributing to responsive strategic plans, developing AOR operational plans, articulating these plans, and ensuring the understanding, alignment and commitment of all AOR staff.
2.0 Fiscal Management - Effectively using established processes to ensure accountability for effective operations and resource management.
3.0 Human Resource Management - Effectively using established processes to: select, align, develop, motivate, manage, and retain a team of highly skilled managers and staff.
4.0 Excellence in Service and Clinical Quality - Achieving seamless delivery of quality patient care and safety, excellence in patient experience and customer service.
5.0 Organizational Leadership - Providing leadership and accomplishing objectives by ensuring the integration of processes and initiatives while modeling collaboration.
Position Qualifications Education and Learning: Required Master's degree in a related field
Desired Master's degree in a field of study related to leadership or the clinical specialty Work Experience: Required 3-4 years of experience in a management position in healthcare. Desired 1 year of prior management experience in an integrated healthcare system. Skills and Knowledge: Ability to or Knowledge of... Required Leadership organize for alignment
effectively demonstrate communication skills, strategic thinking, vision, innovation, and financial expertise
collaborate leadership abilities to lead with a Medical Partner
coach and mentor others
effectively run the business
effectively manage change
build effective networks
drive operational excellence