We are looking for Administrative Assistant - III for our client in Folsom, CA
Job Title: Administrative Assistant - III
Job Location: Folsom, CA
Job Type: Contract – 12 Months / Contract to Hire / Direct Hire
“US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”
The admin will perform sustaining tasks for the Channel Revenue Share program.
The tasks include the following:
- Checking email for new requests
- Responding via email to customer requests and inquiries
- Importing a spreadsheet using a SQL job or script
- Exporting data to a spreadsheet using a SQL job or script
- Troubleshooting job or script if there is a failure
- Escalating to 2nd level support as needed for job or script failures
- Running reports using SQL reporting services
- Analyzing data and producing salesreports using excel
- Helping the sales staff with customer interaction, reports and general salessupport
- 1st level support for all technical issues reported by resellers or sales staff
- Monitoring payment status and following up to be sure all monthly/quarterly tasks are completed.
- Work closely with sales staff to ensure all questions are answered and tasks completed
- Support documents maintained with the most current information about sustaining tasks and answers to support questions.
- Detailed training document will be provided for the Admin to work from. We are looking for someone with enough technical knowledge to be comfortable running SQL jobs and working with excel data and who is also detail oriented and can track monthly/quarterly tasks as well as performing 1st level support.
Shift Hours: 8am-12pm
Shift Days : Monday-Friday