Admin Director, Emergency Services

HCA Holdings, Inc   •  

Dallas, TX

Industry: Hospitals & Medical Centers


5 - 7 years

Posted 29 days ago

Founded in 1974, Medical City Dallas is recognized for its state-of-the-art medical facilities and commitment to excellence in patient care. Offering nearly 100 specialties, we are conveniently located in the heart of North Dallas at Forest Lane and Central Expressway (US 75), just 15 minutes from downtown Dallas and a short drive from North Dallas suburbs.

Medical City offers a full-service adult hospital and pediatric hospital, with separate adult and pediatric emergency rooms, as well as numerous outpatient clinics and diagnostic centers. Our providers have access to state-of-the-art technology and are pioneering new medical procedures every day to accommodate patient needs.

We operate as a 801-bed tertiary care center, and we hope from the moment you walk through our doors, you will notice the Medical City difference. Our staff is passionate about their work and committed to providing excellent patient care. This has allowed Medical City to become a place where healing, compassion, humanity and simple kindness are celebrated daily.

The Emergency Services Department Admin Director assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Services Department, FSED, Emergency Management, and/or other departments as assigned.

Major Responsibilities:


Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.

Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents. represents.

Advances the patient experience agenda in Emergency Services.


Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.

Adheres to all Human Resource policies.

Effectively communicates departmental, organization and industry information to staff.

Facilitates evidence based employee engagement practices.

Effectively builds strong relationships and networks to deliver upon organizational and department goals.

Utilizes talent review data for pipeline development.

Fosters strategic career advancement for perioperative services leaders.


Enforces standards of care for emergency services and develops processes to measure and ensure consistent compliance.

Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the Hospital mission.

Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.

Oversees a PI program that consistently monitors and evaluates critical aspects of care.

Responsible for department's operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards.

Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.

Promotes cooperation/collaboration with other departments, medical staff, auxiliary, and community agencies to facilitate optimum patient care.


Seeks new program strategies and/or program enhancements which would expand patient services.

Develops, prioritizes and defends a capital equipment requests.

Is responsible for the fiscal management of department; assures proper utilization of organization's financial resources.


Advances the growth agenda for emergency services.

Promotes service line growth through building strategic relationships with medical staff and medical staff office.


Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.

Develops and builds strategic external networks.

Supports HCA by:

Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service

Practicing and adhering to the "Code of Conduct" philosophy and "Mission and Value Statement"

Performing other duties as assigned.




Education & Experience:

Bachelor's Degree Nursing

Master's degree Nursing or Administration

5 years of experience in3 years of experience in leadership role

3 years of experience in3 years of experience in emergency services

Or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

Currently licensed or eligible as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation.

Certified Emergency Nurse (CEN)

Advanced Cardiac Life Support (ACLS)

Pediatric Advanced Life Support (PALS)

Trauma Nurse Core Course (TNCC)

Knowledge, Skills, & Abilities:

Reference HCA LEADS