Active Directory Support Analyst


Quincy, MA

Industry: IT Consulting/Services


Not Specified years

Posted 290 days ago

  by    Cynet Sytems

This job is no longer available.

US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.?

Job Description:

Position Overview:

  • This position is responsible for maintaining, supporting and assisting in the clients administration of AD Network Account Access. 
  • The AD Account Management support can be defined as, but is not limited to the following: 
  • AD Account creation, maintenance and terminations
  • Creating and maintaining distribution lists and server access (Personal and Shared Drives)


  • Responsible for the timely, accurate and courteous delivery of Network Account Access services to Agency, Secretariat and Non-Secretariat staff
  • Responsible for creation and maintenance of user accounts and access rights to all Network Servers as well as remote access
  • Assist in the training of personnel in Network Account Management procedures
  • Responsible for communicating all pertinent issues to Agency, Secretariat or Non-Secretariat staff through channels set forth by Unit Manager
  • Responsible for monitoring and reporting to Unit Manager any potential or actual breach in Security in a timely fashion
  • Responsible for providing and updating all relevant statistical and narrative reports as well as the professional preparation of reports for audit requests
  • Act as liaison for AD Account Management related issues between remote sites, Central office and IT Operations services
  • Trouble shootings and escalating (when necessary), all AD Account Management related issues/problems via the appropriate channels to ensure a speedy response
  • Maintain professional and cooperative conduct at all times including assuming a personal responsibility to maintain technical proficiency is maintained

Skills required to be successful in this role:

  • Extensive experiencesupporting MS Office Suite
  • Experienceworking with Active directory
  • Well versed in IT industry standards
  • Experience with LAN (physical and logical)
  • Excellent communicator both verbally and in writing
  • Working knowledge of basic security measures and requirements
  • Confident to lead a group and work as part of a team
  • Ability to prioritize tasks and issues