As leader of the Accounts Receivable team at Apartment List, you will work in a fast paced environment focused on building and scaling processes for a high growth and profitable tech start-up. The Accounts Receivable team works very closely with our go to market function and is critical in driving the success of the organization.
In Apartment List’s high-volume business, enhancing the flywheel of billing and collections process is paramount. We’re looking for someone personable to lead a dedicated, hardworking team and maximize the performance of the domestic accounts receivable team and our outsourced collections function. You will collaborate weekly with sales VPs on driving improvements in the business and emphasizing one of our core values - Make Customers Smile. It’s a high visibility role, reporting and providing updates frequently to the Exec team on the state of collections, systems and the team. If you’re looking for a rewarding challenge and a leadership opportunity to grow a team and business, reach out!
Who you are:
- Worked for 6+ years of experience in accounts receivable and have 2+ years of management experience, with a BA/BS degree from accredited university or equivalent work experience
- Very goal oriented and eager to roll up sleeves to iterate and execute quickly, whilst maintaining a high attention to detail
- You’re a proven leader and a supportive mentor, able to maximize your team’s strengths with goal setting and feedback
- You love partnering with other teams and building relationships comes second-nature to you
- You collaboratively problem solve and engage with others to achieve the right outcome
- You can succinctly communicate complex problems to an array of stakeholders
- Very comfortable with Microsoft Excel and can leverage skills to quickly compile and aggregate data
- You implemented or made significant improvements to a top tier ERP system, ideally NetSuite
- Excited to join a growing, profitable business with complex challenges
What you’ll do:
- Own the accounts receivable function from top to bottom, to deliver on key company goals around collections and revenue leakage
- Coach and mentor team members via real time feedback, goal setting and investing in career development
- Partner with our sales leadership and engineering to deliver the highest quality of customer service
- Motivate and maintain enthusiasm of team members in a high volume collections environment
- Identify process improvements and keep a high level of team execution on relevant processes
- Create and monitor key internal metrics to drive success of the company
- Lead special projects, where necessary, including expansion of business model and building out billing processes for partnerships
- Prepare recurring reporting and forecasts on KPIs such as cash collections, overdue and DSO for Executive team
- Build best in class revenue and close process to satisfy auditors