Account Supervisor

Account Supervisor

You will:

• Support the senior team in long term strategy planning with the Client and oversee its implementation
• Provide leadership for agency account team and communicate Client needs and expectations to the team
• Travel frequently to Client locations in the region to ensure Client satisfaction and meaningful dialogue between Clients and support team(s)
• Work with team to manage account, write proposals, develop and manage budgets, and assist in new business development
• Seek and manage Client feedback and input
• Develop and manage a Standard Operating Procedures manual for each Client; which includes but is not limited to key contacts, approvals, and chains of command in case of crisis.
• Assist Client leads with budgets and staffing to ensure agency fees are well managed and behalf of the Client and agency
• Partner with creative, account planning, research, digital, social media and analytics to ensure amplification of key communication programs
• You will understand industry trends and their impact on the organization
• Understand our position in the market place

Qualifications

You are :

• Fluent in English & Proficient/Fluent Spanish (both verbal and written)
• A Bachelors Degree in Business Administration, Communications, Advertising or Marketing. Ideally post-grad in Marketing or Business
• Experienced with 5-7 years in an Advertising agency; including supervising a team
• An excellent communicator with interpersonal and problem-solving skills; who has solid analytical and organizational skills, along with effective communication and presentation skills.

Other:

• Frequent day travel to franchise locations (approximately 50%) is required.
• Experience in QSR and/or Retail environment highly preferred
• 9035