Account Supervisor

DigitasLBi   •  

New York, NY

Industry: Internet Services

  •  

5 - 7 years

Posted 395 days ago

What you’ll do:  

 

You’ll manage Account Executives and independent contractors, pump out leading client service results and oversee multiple pieces of digital marketing business. Day to day, your role includes:

  • Strengthening our relationship with the clients, becoming their go-to resource – you’ll win them over by asking the right questions, agilely leading insightful, real-time dialogue, and being a visible and influential presence among their senior management
  • Displaying a firm understanding of the client team’s structure, hierarchy and political realities
  • Knowing all there is to know about the client’s product or service, the market and its consumer – and understanding the marketing objectives in terms of sales, market-share and competitor products
  • Acting as an ambassador for the brand, internally and externally
  • Helping the client promote work within their company and, when appropriate, the broader marketplace
  • Creating dependable, organized and clear communications at all levels and across all departments
  • Steering actionable briefs and presenting work confidently and persuasively
  • Managing client and agency team expectations, day in and out, and helping clear roadblocks to success
  • Developing team members by coaching, training and identifying areas of growth
  • Overseeing various production stages and ensuring adequate resources
  • Understanding the larger financial picture and impacts on contribution margins/revenue targets

We’re looking for a talented Account Supervisor with strong, impactful work experience, which typically includes:

  • An unwavering passion for marketing, and an unstoppable drive to bring the best work to life
  • Four years of college education and five to seven years of experience, preferably at a creative agency
  • Impressive expertise in the digital world – you keep a pulse on what’s happening, and you offer smart POVs on how businesses should adapt accordingly
  • Excellent analytical skills and strategic thinking – you’re strong on both IQ and EQ, as adept at reading data for insights as you are at reading clients for feedback
  • Effective time-management, impeccable organization and the flexibility to adapt quickly to changes
  • Proven leadership and management training – you’re known for your ability to coach and develop talent, inspire and drive change, and bring varied groups together to collaborate effectively
  • Amazing communication and presentation skills – you’re articulate, straightforward and engaging

Job ID  2017-25583