Account Specialist - CSMC

United Technologies   •  

Middletown, CT

Industry: Transportation


5 - 7 years

Posted 163 days ago

This job is no longer available.


The Global Supply Chain team is responsible for working closely with suppliers across the world to ensure we deliver affordable, high-quality parts that meet our customer's dynamic needs. Our team fosters an internal environment that thrives on utilization of the UTC ACE operating system, while managing supplier relationships to ensure they meet our quality and performance standards. We are looking for a candidate with strong leadership and communication skills with the ability to work in a challenging environment. The candidate should able be able to provide a high level of customer focus while meeting business objectives. The role of Account Specialist is both exciting & challenging. This position will support Intermediate Cases and requires exceptional problem-solving skills & the ability to build efficient working relationships across the many P&W functional groups; Quality, Materials, Continuous Improvement, Production Readiness, Engineering, MCL, ESA, Global Work Share (GWS) and multiple suppliers. Strong communication skills, specifically conversational, email, telephone, & occasional presentation, are desired. Delighting customers is a must by providing timely and accurate updates via the most desired communication means. The Account Specialist is responsible for all aspects of supplier relationships, including delivery, quality, and cost, inventory, and customer satisfaction. An Account Specialist will oversee purchase order execution and product delivery, ensuring placement of on-time schedule agreements, billing adjustments, terminations mitigation & cost reduction goals execution. The Account Specialist must comply with all aspects of the P&W Procurement Manual, GSC Standard Work, UTC Code of Ethics, International Trade Compliance, & Transition Standard Work (TSW). Additional responsibilities will include close coordination with New Program Integration (NPI) / Development Procurement, Global Transitions, Commodity Management, and Production Readiness to smoothly transition NGPF hardware from development into full production as well as resolution of producibility and quality issues on key military programs. The role also offers the opportunity to engage with the relevant Strategic Sourcing team and participate in long-term sourcing decisions. The role of Account Specialist also requires the long-distance interaction with Regional Office personnel such as Delivery Assurance Specialists, Supplier Quality Assurance Representatives (SQAR’s), MCL, ESA, Continuous Improvement Specialists, & the GWS “Buyers & Planners” providing procurement & materials management for the commodities. As an Account Specialist, you’ll be responsible to ensure GWS’s quotation, cost analysis/price justification, market share appropriations, & placement of schedule agreements are completed on-time & in compliance with all appropriate regulations & procedures. Foster active daily use of the ACE operating system through ACE tool usage to improve EH&S, quality, delivery, financial, employee engagement, and customer satisfaction. Actively drive Supplier Gold by participating in supplier improvement activities, & Critical Supplier Reviews (CSR’s).


Basic Requirements:

•7 years supply management or Operations experience Preferred Qualifications: •Strong organizational, communication, and interpersonal skills and Microsoft Office tools •Energetic self-starter, effective •Working knowledge in SAP preferred •Travel requirements vary between 15-20% annually

Education: Bachelor's degree required Master's degree preferred

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job ID 67759BR