Account Operation Manager


San Jose, CA

11 - 15 years

Posted 210 days ago

This job is no longer available.

Our client has been committed to the research and development of the most advanced E-beam Inspection (EBI) tools and solutions for the leading semiconductor manufacturing fabs. Today, they are the leading supplier of EBI tools for both foundry and memory fabs worldwide. Based on thier proprietary electron gun and column technologies and highly effective defect inspection algorithms, they deliver multiple product lines, including eScan? Series / ePTM Series / eXplore? Series, for various R&D and production applications.

Job DescriptionDESCRIPTION1. Manages Sales Demand and Sales Allocation Balancing Process for a >6B euro company- Actively discusses and resolves customer issues for EVP Sales- Constructively resolves issues between Account Teams- Engage internal stakeholders to address supply issues- Decides priorities on a daily basis to help meet customer demand- Decides allocation of systems towards customer needs- Decides allocation to maximize revenue, resources to customer timing- Prepares MOR report and explanations for Sales EVP and SL OPS VPOperates on tactical / strategic level:- Accountable CAL (Customer Allocation List) & MOR (Monthly Operational Review) of Sales for EVP/VP/Sr2. Director/Director Sales.Reports and defines actions on the business impact- Defines KPI's/Improvement projects and set targets- Engages with and aligns senior stakeholders from different sectors up to EXCOM level- Enables and drives stakeholders to make decisionsQualificationsREQUIREMENTS* Master degree with > 10 yrs of relevant working experienceFunctional competencies and skills* Is able to influence and is expert in one or more fields like:Customer ManagementSales and Demand processesSupply chain and financial flows with cross sector scopePlanning systems (e.g. MRP)