Account Manager

Relx Group   •  


Industry: Professional, Scientific & Technical Services


5 - 7 years

Posted 173 days ago

This job is no longer available.

The Account Manager is responsible for protecting and driving retention, upsell and customer satisfaction across the BLSS installed customer base through client management, effective deployment of internal resources and expanding products and services within the assigned region.
1. Meet POS and Revenue goals within region

2. Manage and grow pipeline through active prospecting and territory plan

3. Manage complete sales cycle from lead through customer relationship management

4. Create and manage a territory account plan to capitalize on revenue growth opportunities, including scheduling periodic customer visits for account reviews and new product introductions

5. Manage a consultative sales motion at all levels of the organization

6. Serve as the primary point of contact and relationship manager with assigned customers

7. Demonstrate new products and services

8. Create targeted, solution oriented proposals with appropriate positioning and pricing for software and services

9. Develop and track pipeline within assigned territory utilizing CRM and report weekly on pipeline/forecast/opportunity progression

10. Work with clients and internal partners through issue resolution to drive customer satisfaction

11. Represent product portfolio through speaking engagements, industry events and trade shows

12. Maintain awareness of customer needs and industry trends and use information to optimize market position

13. Expected total travel 35%


1. Bachelor's degree

2. Minimum 5 years of sales experience

3. Strong interpersonal and presentation skills

4. Solid understanding of solution selling value proposition

5. Functional knowledge of negotiation process

6. Demonstrated ability to work in sales team environments

7. Technical aptitude

8. Strong organizational and time management skills

9. Advanced computer skills including Excel, Word, Powerpoint, CRM applications

10. Legal industry knowledge preferred