Account Manager

Less than 5 years experience  • 

Salary depends on experience
Posted on 03/21/18
Salt Lake City, UT
Less than 5 years experience
Salary depends on experience
Posted on 03/21/18

Impact you will make in the role (Responsibilities):

  • Achieve quarterly and annual revenue targets
  • Identify and build relationships with key decision makers in existing client organizations
  • Speak with customers on a regular basis to address their needs and grow the business
  • Conduct business meetings via telephone and web conference
  • Develop an understanding of business issues and opportunities to deliver high-impact solutions and manage the client roadmap
  • Create strong customer loyalty and demand within accounts
  • Maintain and grow revenue from existing clients by selling and cross-selling our solutions into new departments
  • Lead and contribute to RFP responses
  • Lead the development of account plans and manage periodic account reviews
  • Manage an existing account and continue to build pipeline
  • Maintain CRM database (Salesforce) with accurate customer information
  • Coordinate sales activities across many lines of business such as support, delivery, and finance
  • Ability to accurately forecast opportunities for a rolling 12 month cycle
  • Facilitate discussions internally and externally relative to customer coordination
  • Provide proactive customer communication on product roadmap, delivery, and support initiatives
  • Support Regional and National User Group meetings

 

Expertise you will bring in (Skills and Qualifications):

  • 2-4 years of inside sales experience selling enterprise wide solutions (both software and services) to local government agencies or the private sector
  • Industry domain knowledge
  • Strong interpersonal communication skills and ability to achieve set goals and deadlines
  • Understanding of project delivery and coordination with delivery teams
  • Reports to Accela’s Salt Lake City Office
  • This position is office based and does not require travel

 

Desired Qualifications:

  • Track record of consistently meeting or exceeding quota
  • Strong prospecting skills
  • Outstanding interpersonal communication skills
  • A bachelor’s degree in a relevant field of study
  • Familiarity with government sales cycles
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