Account Manager

ProQuest Com   •  

Ann Arbor, MI

5 - 7 years

Posted 181 days ago

This job is no longer available.

In this position, you will also…

  • Lead RFP coordination and development as needed while seeking opportunities to unite multiple RFP or current investments and collaborating with product specialists as appropriate.
  • Maintain a good working knowledge of products especially in core content where there are no specialists
  • Lead content demonstrations, engaging product specialists as appropriate for product-specific demonstrations
  • Maintain awareness of all proposals, and as account plan warrants may lead discussion with client.
  • Ensure account plan is making progress and is aligned to other objectives in the account.
  • Manages the overall health of the account; coordinating routine checkpoints, handling business reviews, participating in new product roadmap discussions, and engaging in client meetings
  • Ensure client satisfaction and issues are resolved; relying on product specialists to drive specialty product issues and working with colleagues in customer services and technical support
  • Utilize to manage accounts effectively and to ensure collaboration and full communication

Three Reasons you should apply...

  1. You thrive in a high-touch, service-oriented sales role
  2. You enjoy intellectually challenging but stimulating work that presents a unique challenge every day
  3. You see a goal as an opportunity to demonstrate your value

 This job may not be a fit if...

  1. If having a lot of “balls-up-in-the-air” at any given time is intimidating and stressful for you
  2. You don’t enjoy constant communication with customers and team members
  3. You prefer consistent direction in a predictable work environment

Qualified Candidates must have…

  • Bachelors’ degree plus at least 5 years’ related experience as a direct field sales professional or equivalent combination of education and experience.
  • Proven success in selling and closing customers, creating value, and managing a pipeline in National Government Accounts.
  • Successful sales negotiation skills at every level within client organizations, with experience influencing and selling to the executive level decision-maker.
  • Ability to assess the sales process and request participation from executive managers when required.
  • Ability to analyze, compare, evaluate, reconcile and draw meaningful conclusions and action plans from data and clearly and compellingly articulate full ProQuest value proposition.
  • Ability to accurately forecast and manage the sales funnel for assigned account territory.
  • Strong interpersonal skills, with ability to professionally build and maintain strong relationships with a diverse blend of personalities and levels of authority to reach resolution.

 Superstar Candidates will ALSO have…

  • Advanced degree in Library Science or related field.
  • Certifications pertinent to the sales profession.
  • Experience with

Other important information about this position:

  • This position can be based from home or any ProQuest office location.
  • Up to 25% travel is required
  • This position requires weekday (Monday – Friday) attendance.
  • Every position requires certain physical capabilities. ProQuest seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.

More to love about becoming a PQ employee!

  • We offer professional development opportunities with a significant focus on learning
  • We hold fun on-site events
  • Our employee population is smart and highly collaborative
  • We have a relaxed dress code… yes, that means blue jeans (and not just on Fridays!)
  • All employees have access to ProQuest research products including e-books, genealogy and academic journals