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DESCRIPTION: Account Manager, InsideSales - Toronto, ON Dell EMC Canada, headquartered in Toronto has offices in Ottawa, Montreal, Vancouver and Halifax. Dell plays a critical role in transforming the computing industry, making advancedtechnology more accessible and affordable to people and organizations around the globe. Simply put, we give our customers the power to do more. Our entrepreneurial spirit drives us to challenge the status quo to find new ways to make IT work better. Today, our strongest-ever product and servicesportfolio and capabilities address the full range oftechnology requirements all to deliver comprehensive solutions with best value, ease of use and flexibility. We are currently looking for an InsideSales Account Management Professional to join our team in Toronto, ON Canada. This role is a great opportunity to work in a collaborative team environment while establishing your own territory and developing net new customer relationships for Dell EMC. The business development segment is the fastest growing segment within Dell EMC. The primaryresponsibilities of the successful applicant will involve understanding customerinformation technology (IT)infrastructure, their long term goals and proposing computing solutions that exceed their expectations. The Acquisition and Business Development Teamsales representative is an individual contributor who isresponsible for recommending the total Dell solution (products and services) to development and acquisition customers. They will achieve these goals by establishing relationships with their partners, executing to revenue quotas, and attaining all establishedSales activity metrics that satisfy all segment/corporate initiatives while driving a positive overall customerexperience.
- Drive Acquisition of New business targets and reacquisition of customer business within the Dell environment - Attain 100% or more of setsales quota each quarter and execute against corporate/ segment initiatives. This includes initiatives intended to solidify relationships withinternal teams - Providesales, technical, and administrative information to existing partner base - Receive bids/request for quotes, price opportunities effectively, andrespond in a timely manner - Understanding & execution of purchase order, credit/collections, and customer care forms - Build relationships with assigned contacts within your account set - Know all aspects of assigned customers, thechannelsales market place, knowledge of thetechnology industry, and competitive posture of the companies you serve - Strive to be seen as part of the customers totaltechnology solution and trusted advisor - Be able toapply the Direct -Model as itapplies to Partners and position the wide array of products/services to offer - Comply with all rules around account engagement for reseller teams. This includes proactive contact with direct teams, identifying end users, ensuring export compliance satisfied, etc - Attend all quarterly training sessions and team meetings - Support a weekly forecast process and be able to accurately predict weekly top opportunities/identify potential upside - Engage in periodic up-selling and cross-selling within development customers to increase overallsales, profitability and value to the client - Outbound selling and demand generation are critical success factors for this position - Occasional face-to-face customer engagement
Requirements - 3-4years of relevantexperience or an equivalent combination ofeducation andexperience - Ability to work in a fast paced, high energy environment - Proven written and verbal communication skills in English - Ability to work effectively within a team setting - Proven prospecting/cold-callingexperience (B-2-B Cold Calling, Collections, Call CentreExperience Welcome) - Commission-basedsalesexperience - Demonstrated professionalism with peers, subordinates, superiors and customers - Ability to manage multiple priorities and prioritize effectively; demonstrate an ability to cope with a complex and changing environment Company Description With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dells team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach totechnology innovation and believe thattechnology is essential for human success. Why work with us? -
Life at Dell means collaborating with dedicated professionals with a passion fortechnology - When we see something that could be improved, we get to work inventing the solution - Our people demonstrate our winning culture through positive and meaningful relationships - Weinvest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. - Our team members health and wellness is our priority as well as rewarding them for their hard work Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individualqualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexualorientation, gender identity and/or expression, marital, civil union or domesticpartnership status, past of present military service, family medical history or genetic information, family or parental status, or anyother status protected by thelaws or regulations in thelocations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Dell Canada Inc. (Dell) is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects thediversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, and persons with disabilities, ethnic minorities, visible minorities, andothers who may contribute to diversification. As part of our commitment to accessibility for all persons with disabilities, Dell will, upon the request of the applicant, provide accommodation during therecruitment process to ensure equal access to applicants with disabilities.