Account Manager

EPAM Systems   •  

New York, NY

Industry: Information Services

  •  

5 - 7 years

Posted 243 days ago

Responsibilities

  • Act as a subject matter expert within Account Management with technical depth and proficiency
  • Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
  • Create business strategies to successfully achieve client business goals
  • Act as the Account lead with clients, internal teams and BU heads
  • Align with otherEPAM Account Managers and Senior Leadership to co-develop / support account plans and strategies for delivery, growth, and client satisfaction
  • Serve as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and EPAM for success
  • Understand the intersection between technology, customers, and business
  • Serve as an expert Consultant leading Business Transformation/Product strategies and roadmaps
  • Work closely with project/program management to ensure successful delivery through an integrated delivery model
  • Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
  • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
  • Develop effective relationships with key internal executives, BU heads, Solution SME’s, and Sales and Delivery Leaders
  • Drive revenue within the client / account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services
  • Align with EPAM BU’s goals and objectives, support company financial goals by achieving revenue and profit targets
  • Support sales / presales activities by assessing opportunities, responding to RFP’s, creating proposals and presentations, establishing relationships with clients and prospective clients, and helping to close / sign new deals

Requirements

  • 5-10 years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions
  • Knowledge of technical platforms, business models, subject matter, and trends
  • Strong problem solver and creative thinker with gravitas
  • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team
  • Experience managing and monitoring performance metrics across large-scale accounts and account portfolios
  • Exceptional leadership/management skills and superb oral and written communication, with seasoned presentation skills
  • Strong digital knowledge of or experience in particular emphasis on strategy, consulting, team management and product development
  • Strong interpersonal and communication skills
  • Track record of leading teams
  • Proven ability to manage client engagements under high stress to successful completion
  • Sound business acumen; strategic skills; common sense
  • Effectively manage up and down
  • Strong negotiation skills
  • Bachelor’s degree or higher

Job #: 26158