Account Manager - Environmental Services

Stantec   •  

Hartford, CT

Industry: Professional, Scientific & Technical Services

  •  

11 - 15 years

Posted 54 days ago

Within the Stantec community, we have an Environmental Services (ES) operating unit which includes a team of professionals focused on serving multinational manufacturing companies across their global enterprise. Our services span the entire facility life cycle, including facility siting, environmental permitting, EHS due diligence for acquisitions, EHS support to operating facilities, energy and water management, plant decontamination and demolition, contaminated land cleanup, and sustainability consulting. Working across our global platform requires not only knowledge of national and local regulations and regulatory enforcement, but also an understanding of political and economic conditions, depth of local expertise, safety, security, language, and culture. Just as important, our clients expect the local team to understand their business drivers and expectations and then deliver value through our products and services.

To meet this challenge, Stantec uses a Global Account Management Structure to provide responsive, consistent delivery of high quality work products. Our structure includes a Global Account Manager who oversees the client relationship, Technical Leaders who direct technical processes, and Regional Client Manager who are responsible for staff assignments and quality.

Your Opportunity

Stantec is seeking a senior professional to serve as Account Manager within our Environmental Services group. The Account Manager’s role is to understand the client’s growth strategies, initiatives, needs, and expectations and then translate that understanding into project awards. The Account Manager communicates the client’s needs and expectations, leads the marketing and pursuit of new opportunities, coordinates projects awarded to Stantec, and support project execution to ensure delivery is consistent with the client’s expectations. The Account Manager works in collaboration with our Technical Leaders and Regional Client Managers to ensure client satisfaction, with the ultimate mission of becoming our client’s trusted advisor.

Your Key Responsibilities

Our ideal candidate will be geographically located east of the Mississippi and will have pre-existing relationships within manufacturing companies. We are particularly interested in candidates who have relationships with EHS staff at aerospace, forest products, and/or chemical manufactures. The candidate must have a keen ability to organize information, communicate clearly, manage expectations, and provide a logical framework for customer service. This candidate will have sufficient understanding of our service offerings to identify opportunities to grow existing services, offer “other” or new services that meet client needs and expand our geographic coverage for the client.

  • Leadership

  • Build, grow and develop a team of high performers to deliver a successful project

  • Provide leadership and project management on a wide variety of environmental services

  • Mentor staff as we grow our client base and workload

  • Business Development

  • Grow 2-3 key accounts with a focus on environmental services

  • Actively participate in regional and national industry groups to advance the Stantec brand

  • Engage our clients in meaningful discussions about their most critical issues and translate those discussions into opportunities to deliver solutions

  • Introduce new Stantec service offerings to their client and exhibit trust that the Subject Matter Experts for these services will be committed to excellence in service delivery

  • Actively participate in proposal and pricing development

  • Support project delivery within their area of expertise

  • Strategic Thinking

  • Identify trends and develop a long-term view of the industry, market and client base

  • Assist in the growth of ES by collaborating with our technical experts in the development of new service areas

  • Anticipate medium and long-term client needs and industry dynamics

  • Innovate and enhance ES’s Manufacturing capabilities, geographic foot-print and integrated approach

Your Capabilities and Credentials

  • Professional background in environmental science or engineering

  • Experience leading teams to successful completion of projects

  • Demonstrated experience in team building, delivery of integrated services, and contract negotiation

  • Strong work ethic, sense of humor, and desire for team success

  • Travel is required to manage accounts throughout the US and occasionally internationally

Education and Experience

Minimum Bachelor’s degree in science or engineering. Master’s preferred.

At least 10 years of relevant professional consulting experience, demonstrating progressive responsibility.

At least 5 years of experience with building client relations and developing business.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Stantec is a place where the best and brightest come to build on each other’s’ talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best

Req ID: 190000XD