Account Manager

Arthur J Gallagher   •  

Oklahoma City, OK

Less than 5 years

Posted 236 days ago

This job is no longer available.

Position Summary

The Account Managerisresponsible for the day-to-day account management for small to mid-sized clients that are routine/moderately complex client accounts. Essential Duties andResponsibilities: 

  • Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients
  • Leads appropriate resources to address the client's risk/capital management needs
  • Secures existing business and drives the sale of additional services and coverage levels
  • Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers
  • Has retention goals for assigned group of accounts.
  • May coordinate the work of administrative support and customer service
  • May support an Account Executive or a Broker Producer and is the first line of contact when the Account Executive or Broker/Producer is not available
  • Responsible for the day-to-day account management for routine/ moderately complex client accounts
  • Other duties as assigned

Additional Considerations:

 Required:

  • Bachelors degree plus 3 or more years client coordination and/or claims management experience
        --OR--
    High School diploma/GED with 8 or more years client coordination and/or claims management experience
  • Appropriately licensed and/or certified
  • Able and willing to travel approximately 25% of the time, or less
  • Working knowledge of Microsoft Windows applications and MS Office

Work Traits:

  • Excellent verbal and written communication skills
  • Critical thinking and good judgment to quickly determine and prioritize key issues

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