Account Executive Manager

Clearent   •  

West Palm Beach, FL

Industry: Finance & Insurance

  •  

Less than 5 years

Posted 77 days ago

This job is no longer available.

DUTIES AND RESPONSIBILITIES:

  • Monitor AE calls and provide coaching and assistance as needed
  • Track and report call metrics for all AE's
  • Ensure the team's sales goals are met
  • Maintain reporting for AE performance metrics
  • Evaluate each AE's performance on a monthly basis
  • Manage all AE PTO requests and balances
  • Submit weekly timesheets for payroll
  • Assist in recruiting and interviewing new team members as needed
  • Designate sales partnerships to qualified AE's; provide on-going management for all partnerships
  • Track/Manage sales projects applicable to the Solutions Center
  • Performs other related duties as assigned by management

QUALIFICATIONS:

  • College degree; Bachelor's or higher preferred
  • 3-5 years of Sales experience
  • 2-3 years of Management experience; Call Center Management is preferred
  • Ability to multi-task
  • Flexible with ability to adapt to change in a highly dynamic work environment
  • Outstanding written and verbal communication, presentation and time management skills
  • Proficiency with Microsoft Office, the Internet, and Basic Math Skills
  • Experience working in Salesforce.com or other CRMexperience is a plus

COMPETENCIES:

  • Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Motivating Others'Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; empowers others.
  • Ethics and Values--Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; Acts in line with those values; Rewards the right values and disapproves of others; Practices what he/she preaches.