Account Executive

inContact   •  

Salt Lake City, UT

Industry: Enterprise Technology


5 - 7 years

Posted 44 days ago

The purpose of this position is to exceed quarterly quotas through the generation of new sales in contact center related products, and to provide an immediate response to all informational requests to NICE inContact. This position qualifies prospective customers and sells them on the exceptional value of the NICE inContact suite of solutions. A Mid Market Sales Account Executive will effectively leverage all sales channels, and partner when necessary with the resources available to close business.

A Typical Day Might Include the Following:

  • Meets and exceeds a monthly quota of new revenue generated through the sale of NICE inContact software, voice, and data products to mid market and enterprise sized businesses
  • Immediately responds to all informational requests from prospective customers of NICE inContact
  • Qualifies leads from all informational requests and is responsible to develop and drive lead to closure
  • Dedicates all efforts necessary to develop new opportunities within assigned territory through networking, cold calling, working with partners, following up with past prospects, and any other possible activities
  • Partners with all internal resources
  • Effectively and efficiently logs sales interactions and revenue opportunities to forecast effectively within the NICE inContact contact management software tools
  • Attends meetings and trainings as required
  • Creates go to market strategies and effectively manages a regional sales territory as defined by management, by building, maintaining and maximizing a sales pipeline

To Land This Gig You'll Need:

  • Bachelors Degree in Business, Marketing, Communications or similar field or equivalent work experience required
  • 5+ years experience in sales
  • Solid understanding of needs analysis sales process
  • Excellent customer service skills
  • Strong understanding of sales environments
  • Proven track record of meeting/exceeding sales quotas
  • Experience in working with management software

Bonus Experience:

  • Software related sales preferred
  • Experience in VoIP-related technology helpful
  • Flexible and able to work in a fast paced environment with minimal supervision
  • Minimal amount of travel required.