Account Director

15+ years experience  • 

Salary depends on experience
Posted on 03/27/18
15+ years experience
Salary depends on experience
Posted on 03/27/18

Account Director

Job Summary

The Account Director is accountable for developing and implementing an account plan which will delight our clients and ensure a healthy long term relationship.  The Account Director anticipates client needs and delivers to outperform on the key performance indicators within the contract and builds financial plans while striving to exceed revenue and profitability. The Account Director creates and manages high performing teams which not only delivers operational excellence but keeps employees engaged and thriving, and in conjunction with the Corporate Solutions leadership team, understands the firm’s strategy and goals and can translate those into the business opportunities.

Job Responsibilities

Area of Responsibility     

Delivery of Client Satisfaction

Establish the vision and strategy of the account plan ensuring there is alignment with the client objectives and interests

Drive the account plan to deliver high quality results which exceed the client’s expectations

Become a reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalle’s business

Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across the platform   

Builds and Manages High Performing Teams

Ensures the best qualified candidate is hired for all roles on the account

Thoroughly and critically assesses direct reports (and directs directs)

For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress

Advances the firm’s diversity and inclusion priorities by focusing on talent moves, i.e. hiring, rotation and promotion

Provides point in time coaching to elevate performance   

Achieve Financial Results

Manages account financials to ensure plan is met or exceeded in both growth and profitability

Retain all current business lines and expand the book of business with the client to extend beyond existing product lines or geography

Mitigates risk for the organization by ensuring A/R is maintained below 60 days payable      

Contributes to the Growth of the Company

Brings to the organization any leading practices and/or innovations developed on the account to the firm

Identifies opportunities both on account and within professional network to generate additional revenue – engaging the right cross-functional resources to win

Become internal reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalle’s business

Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across the platform.

Any and all other duties and tasks assigned.           

Knowledge, Skills & Abilities

Education/training          

This position requires a bachelor’s degree in addition to a broad range of business experience acquired through previous work experience

MBA or similar post-graduate studies

Years of relevant experience       15+

REQ2675

 

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