Account Director - IT Outsourcing - Various Verticals in New York, NY

Confidential Company

New York, NY 10001
and 15 other locations
8w ago
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Job Description

Our global consulting firm client is looking for Account Directors

Responsibilities:

  • In collaboration with dedicated Business Development Manager and Offshore Delivery Manager, develop and maintain Strategic Account Plan and ensure all source systems remains accurate and up-to-date
  • Responsible for the successful delivery and NPS/CSAT of all engagements across large, global clients
  • Monitor and improve account-wide delivery execution, reporting, and communication standards
  • Identify and properly disposition delivery-related issues and risks

Regularly communicate overall delivery status to client's executive

  • Work closely with client's IT executive management to ensure the firm remains properly positioned to provide increased value across new and existing client areas
  • Identify, recommend and implemen
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Valid through: 2020-1-16