Account Director

Digital Evolution Group   •  

Overland Park, KS

Industry: Media

  •  

Not Specified years

Posted 47 days ago

Overview

DEG is seeking an experienced Account Director to facilitate and expand customer relationships. The Account Director is responsible for overseeing and leading effective relationships across agency departments and industry relationships.The Account Director serves as the primary point of contact for major, multi-channel clients of DEG. As such, the Account Director is charged with fully understanding clients’ business objectives, business situation (including performance metrics, competitive landscape, financial considerations, and long-term vision), organizational structure and key contacts. The Account Director is responsible for crafting, articulating, and ensuring the successful delivery of various digital strategies, tactics and solutions to advance the objectives of clients. The Account Director should interact with clients and internal partners as both an effective project manager and strategic partner who helps clarify and develop project objectives, identify challenges, and guides the creation of outcome based strategies and metrics for success. By serving as an account owner, they have the overall responsibility for all finished products/services and results that achieve client goals.

Additionally, the Account Director is the primary point of contact that is responsible for facilitating and expanding client relationships for activities related to marketing campaigns and programs for accounts that serve single and/or multi-channel clients with exposure and opportunities to collaborate on new business.

Account Directors must identify opportunities for incremental growth. They should have a get-it-done mentality because a key component of this role is translating the strategic vision of the client to execution of deliverables that drive value. They are responsible for ensuring success across all functional teams and overall client delivery. Financial responsibilities include revenue/budget management, such as tracking billing and expenses for the jobs and accounts managed. Candidates must be prepared for a fast-paced environment, be comfortable making decisions, and leading teams.

Our highly entrepreneurial, collaborative, and dynamic environment is the perfect place for smart, motivated people to make an impact. With competitive benefits and a dedication to work-life balance, we are also a great place to come work.

Responsibilities

  • Oversee all aspects of the client relationship including establishing, maintaining and expanding direct relationships with senior stakeholders and decision-makers.
  • Forecast and monitor account revenues/budgets and resource requirements.
  • Provide general leadership to account teams, including mentoring account team members as necessary.
  • Create, recommend and present digital strategic plans/roadmaps to clients in collaboration with team members.
  • Lead the creation of proposals and presentations to existing clients and new client prospects.
  • Set quality standards, consistency, and strategic alignment of project deliverables.
  • Identify client opportunities, issues, and other inflection points.
  • Support and contribute to achieving national recognition for work produced by project team.
  • Contribute to company innovation, knowledgebase, marketing/sales materials, networking, and social media efforts.

Qualifications

  • Bachelors or master’s degree in advertising, marketing, computer science, general business, or related field.
  • 7+ years in account management in the interactive marketing/advertising or consulting environment preferred.
  • Excellent interpersonal, writing, project management, analytical, negotiation, and leadership skills.
  • Demonstrated resourcefulness, strong work ethic and self-motivation.
  • Positive, optimistic, and solution-oriented attitude.
  • Capacity and willingness to rapidly adapt, thrive, and multi-task in a highly dynamic workplace.
  • Thorough understanding of current and emerging digitalchannels and technologies.
  • Ability to understand clients’ business models and extrapolate opportunities.
  • Proven success and experience in sustaining and growing client engagements and long-term relationships.
  • Expertise in formulating, implementing, and leading long-range strategic client plans.
  • Ability to quickly interpret data analytics in order to make well-substantiated recommendations.

About DEG

DEG is a full-service digital agency that believes in marketing for the moment. We use the creative application of technology to help our clients create strategic, provocative, and actionable ideas when it means most—all driven and supported by data, process management, technological prowess, and award-winning creative. We’ve become one of the fastest-growing, most-respected digital resources in America because our clients have demanded it. While other shops are working to become “digital,” we were born here.

We empower our associates to grow and accomplish what they’re passionate about, pursue outside interests, prioritize their families, contribute to their communities, and actively travel. We have a fun, casual work environment and have repeatedly been named one of the area’s “Best Places to Work.”

Our benefits include:

  • Multiple health plan options, including independent insurance and pre-tax FSAs, with no waiting period and company-paid premiums for all associates
  • Life Insurance, AD&D, and Short- and Long-Term Disability with company-paid premium
  • Ample paid time off and holidays
  • Generous full paid leave for new parents, including parental, maternity, paternity, and adoption leave and assistance
  • Military leave for active duty service members deployed to full-time service and disaster leave in the event of a natural disaster
  • Optional 401k Retirement Savings Plan with company-sponsored matching program
  • Bonus plans based on company and individual performance
  • Culture Club social events each year
  • Free pop, juice, sparkling water, and Roasterie hot and nitro cold brew coffee in our company coffeehouse, as well as free on-tap and bottled beer for our weekly Beer:30

We're constantly searching for the best ideas, new and better ways to do things, and new and better things to do. We want smart, driven individuals to help us create DEG’s future. If you invest yourself in your work, live with enthusiasm, and thrive on results, we want to know you.