Account Director

Condé Nast   •  

Los Angeles, CA

Industry: Media


Less than 5 years

Posted 172 days ago

This job is no longer available.

As a CitizenNet Account Director, you are a senior member of the client services team, leading the way in providing first class service to clients while acting as a strategic, consultative partner that will help them achieve goals and drive more revenue. You will also act a liaison between client services and the Condé Nast Spire and CitizenNet product team, who are continuously building innovative, paid social technology based on market and advertiser needs. Your mission is to first and foremost become a trusted partner for your client while ensuring both client retention and revenue growth. You will also manage and develop an account team to work as key players in client relations and driving results.

Primary Responsibilities

Client Development and Partnerships

* Develop clients into partners, earning their trust through dedicated service and strong decision making
* Identify and propose growth opportunities for clients through media plans and proposals
* Manage senior client communications across your portfolio and oversee your team’s external communications
* Build relationships with decision makers to influence growth and keep value of CitizenNet top of mind
* Lead key client meetings including Quarterly Business Reviews and present highly actionable, insightful material
* Develop close relationships with contacts at social media companies to help drive continued client success

Account Team Management

* Oversee ongoing account performance and client satisfaction
* Oversee team in the creation and execution of paid social campaigns and reports
* Lead by example for your resources and help mold them into the best possible employees
* Identify growth areas for your account team and work with management to create paths that lead them to success


* Participate in product conversations and provide feedback that will increase team efficiency and effectiveness
* Work in a collaborative environment where insights, recommendations, and ideas are welcome
* Contribute to the growth and success of your colleagues company-wide
* As a contributor to employee success and culture, participate in new employee onboarding and training

Desired Skills and Qualifications

We are looking for candidates with strong client communication and management skills who are excited about technology, data analysis, social media, and advertising. Candidates must be motivated to succeed in a fast-paced team environment. A willingness to adopt new technologies and trends is extremely important for this position.

Minimum Requirements:

* BA/BS degree
* 3+ years in account management in digital advertising and paid social
* 2+ years experience in digital ad operations with emphasis on paid social and data analysis
* Expertise in MS Excel and Powerpoint required
* Exceptional attention to detail and strong organization skills
* Ability to multi-task ?and manage projects
* Strong communication skills and a dedicated team player?
* Experience with SQL, Python and data management platforms a plus