Job Description

Senior Technical Team LeadCompany: Our ClientLocation: RemoteEngagement Period: June 2024 - March 31, 2025 Working Hours: Monday to Friday between 7:00 am to 5:00 pm (CT)

Our client is looking to engage a Senior Technical Team Lead with Windows 10 and/or 11 upgrade experience.

The candidates must meet the following mandatory requirements to be considered for this role:

Minimum of seven years' experience in advanced Enterprise Client support and service delivery role supporting enterprise class Windows and Office environments.
Minimum of three years' experience overseeing project technical team activities and resource capacity planning.
Experience with leading Windows 10 or 11 operating system updates in an enterprise environment.

Responsibilities:

Oversee project technical team activities and resource capacity planning.
Work with team members to create, maintain and manage work schedules.
Provide progress reporting to project manager and assist with communication to team.
Ensure proper testing and analysis is conducted.
Ensure documentation is created by team members and assist with documentation reviews/proofreading.
Provide support to project manager, including documentation, project controls, KPIs, forecasting.
Creation of Request for Goods and Services for software/hardware purchases.
Other duties as assigned.

Required Experience and Skills:

Minimum 7 (seven) years of IT infrastructure experience and experience with Windows upgrades.
Minimum 3 (three) year experience as team lead or project manager in small to medium size technology initiatives.
Basic knowledge of Windows desktop and Windows desktop management technologies.
Excellent written and verbal communication skills.
Excellent interpersonal skills.

Additional Requirements: