Responsible for the direct oversight of the Command Center with the primary goal being optimal patient flow achieved through direct and indirect management of data, as well as appropriate coordination of information and resources. Executes a coordinated strategy with key CRMC resources to determine admission status and appropriate bed assignment. Collaborates with physicians, key clinical and non-clinical staff to ensure operational success. Maintains visibility throughout the organization, collaborates with primary stakeholders, and a high degree of autonomy. Responsible for effective communication, staff development, budget support, fiscal control, interdepartmental relations and personnel management.
Minimum requirements include:Graduation from an accredited School of Nursing or successful completion of sufficient units in nursing to qualify for state licensure. Bachelors Degree in Nursing, Healthcare Administration, Business Administration or other related field service/program area. Three to five years healthcare leadership experience and enrollment in a Bachelors program within one year of moving into position may be substituted for degree requirement. Experience with healthcare operations data, case and claims management. Previous direct patient care experience as a Registered Nurse.
Preferred requirements include:Experience in a call, service center or similar operation. Healthcare project leadership experience and logistics control and clinical background.