Managing Director, Culture, Learning, & Inclusion

Alaska Air   •  

Seattle, WA

Industry: Consumer Goods / Miscellaneous


11 - 15 years

Posted 338 days ago


Role Summary The Managing Director, Learning, Culture & Inclusion provides strategic and operational leadership for thefollowing: diversity and inclusion (D&I;), employee engagement efforts, talent/leadership development, organizational development, recognition, and employee travel. This senior leader applies thought leadership, creativity, and business acumen to design and implement world-class, sustainable, and impactful programs which feed the company's culture and increase our competitive edge.

Scope & Complexity

  • This senior leadership role directs learning and development initiatives for Alaska Air Group (AAG) and its subsidiaries. This role's shared services responsibilities span several areas, making it responsible for: ensuring the company has a healthy pipeline of leadership talent; advancing a culture of inclusion and equity; designing and supporting programs toincrease employee engagement, providing employee events and recognition to celebrate the company's culture and supporting community volunteerism.

Key Duties

  • Ensures growth and sustainment of company culture by integrating values and leadership principles into all aspects ofthe business, leveraging culture champions and business resource groups and leaders.

  • Collaborates with key stakeholders across the business to develop and implement culture initiatives.

  • Leads a team, systems, and scalable processes which result in an effective approach to learning and development.

  • Creates and executes strategy and sustainable processes to advance employee engagement. Partners with VP, People Team and divisional VPs to analyze engagement data, communicate survey results effectively, and act to improve engagement, customer satisfaction, and leadership effectiveness.

  • Leads and implements corporate diversity and inclusion strategies. Drives diversity programs in partnership with internalbusiness leaders, executive D&I; sponsors, D&I; councils, business resource groups, and various stakeholders across human resources.

  • Seeks and applies research, best practices, and innovative approaches to advance leadership capabilities and assesses and improves existing efforts designed to support the development, advancement, and retention of future leaders.

  • Delivers clear, concise, and practical communication to a wide range of audiences on D&I; programs.

  • Partners with other Managing Directors on the People Team to respond to internal customer needs by providing internal customer solutions, including leadership resources, development tools and content.

  • Forges strong relationships with divisional leaders and People Team members by listening, understanding needs, defining shared objectives, proactively consulting, and collaborating to meet organizational goals.

  • Applies appropriate metrics, processes, technologies, decision-making, and record-keeping to learning and development processes to ensure appropriate use of resources, performance against goals, and effectiveness of strategy.

  • Pursues external recognition for AAG as a best place to work and implements an on-going process for review and improvement of our employee value proposition to ensure we are worthy of recognition. Manages the People efforts and reporting related to the company's sustainability plan.

  • Partners with other HR leaders and the rest of the AAG HR community to foster engagement and inclusion, create a great place to work, and provide a hassle-free and world-class experience to internal clients, employees and other stakeholders.

Job-Specific Skills & Education Required

  • A minimum of 10 years of relevant experience, including 7 years of developing and implementing high impact strategies cross functionally.

  • A minimum of 7 years of effective human resources leadership experience. (Human resources experience is not required for internal candidates, but candidates must possess formal leadership experience, a passion for developing a high-performing diverse workforce fostering a strong culture, and designing talent management and learning strategies.)

  • A Bachelor of Arts or a Bachelor of Science degree with a focus in a related discipline. Internal applicants must be willing to complete their degree within an agreed upon timeframe.

  • Strategic leader who thrives in a fast-moving, customer-focused environment.

  • Deep experience designing and executing large and small-scale People programs, as well as managing projects and deadlines simultaneously and seamlessly adapting to evolving business priorities.

  • Proven change management skills and a thirst for applying research and best practices to existing business problems.

  • Demonstrated ability to drive and implement innovative ideas with broad impact.

  • Excellent organizational, project planning, interpersonal, leadership, and customer service skills.

  • High energy, positive and executive-level presence along with top-notch written and verbal communication, public speaking, influence and motivational skills.

  • Proven ability to leverage business acumen and analytic capability to position the People organization as a change agent and key business partner.

  • Strong influencing and negotiation skills, with an ability to drive alignment among leaders and peers at all levels in theorganization.

  • Excellent partnering skills: works collaboratively, effectively, and efficiently with internal and external customers and other stakeholders.

  • High school diploma or equivalent.

  • Minimum age of 18.

  • Must be authorized to work in the U.S.

Job-Specific Leadership Expectations

  • Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

  • Strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.

  • Inspirational leader who will promote the Alaska values, act with a high sense of urgency, and have unquestionable integrity.

Job ID: 31444