Principal Associate, Technology, Commercial Bank - Salesforce Developer

Salary depends on experience
Posted on 08/08/17
5 - 7 years experience
Financial Services
Salary depends on experience
Posted on 08/08/17

Guided by ourshared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for eachother lead to superior results. We elevate eachother and obsess about doing the right thing. Ourassociates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to changebanking for good.PrincipalAssociate,Technology, Commercial Bank –SalesforceDeveloper

The Commercial Bank has invested in the Sales Force platform as our primary user interface to transform how work gets done and how we drive a phenomenal client experience.

The Know Your Customer SalesforceTechnology Team works with our internal regulatory, internal sales and servicing teams to support the KYC regulatory requirements.  We drive programs that deliver innovative, enterprise Salesforce solutions to enhance and improve the internal KYC customer experience.  We are seeking an experienced and impassioned Systems Integrator to join our KYC SalesforceTechnology Team.

The SalesforceDeveloper will bring a balance of analytical rigor, pragmatic and timely delivery of business value in an agile and iterative environment.  The manager will also have an intellectual curiosity to innovate and disrupt the status quo while working towards growing the role to support consistent quality delivery of end-user changes.

About you... 

  • Past success as a SalesforceDeveloper on large Salesforce implementations
  • Thrive on building and delivering new capabilities that meet or exceed customer needs
  • Highly functional in a dynamic, challenging environment
  • Top notch communications skills with an Agile mindset


  • Develop code to meet story acceptance criteria 
  • Conduct design and code review to ensure compliance with standards 
  • Estimate level of effort to develop code to meet acceptance criteria 
  • Ensure adherence to continuous improvement practices as required to meet quality / time to market imperatives 
  • Maintain records to document program development and revisions 
  • Share best practices and improve processes within and across sprint teams, and mentor more junior engineers 
  • Proactively communicate innovative capabilities to internal customers as a mean to continually provide vibrant solutions
  • Develop and support the functionality of the salesforce Service Cloud platform
  • Focused on achieving efficiency through the definition, alignment, and execution of configuration changes
  • Grow the scope of changes approved to be made directly by the Salesforce Administrator role
  • Assists with Agile story grooming to better define technical configuration changes and translate business intent
  • Develop trusted relationships with both business Product Owners and technology teammates to optimize delivery of changes
  • Agile mindset to contribute to a collaborative environment that fosters autonomy, transparency, mastery, innovation and learning; promotes continuous improvement
  • Seek to continuously grow by proactively seeking and embracing constructive feedback while also providing the same level of feedback to colleagues in Capital One’s open and collaborative culture
  • Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment
  • Excellent analytical, problem solving, and documentation skills with a history of hands-on, detail orientation
  • Ability to successfully collaborate with multiple technical functions in the areas of infrastructure, technical operations, software engineering and customer support

Basic Qualifications:

  • Bachelors Degree or Military Experience
  • At least 3 years of Salesforceexperience implementing and supporting large implementations or equivalent Java Object Oriented experience
  • At least 5 years of experience working on large programs with proven fluency in delivering new integrations
  • Salesforce Certification (or equivalent)
  • At least 1 year of prior Agile working experience with a thorough understanding of agile and a proven ability to think Agile


  • Experience working within the Salesforce ecosystem (Visualforce, Lightning components, Apex, Triggers)
  • Prior “Know Your Customer” project experience
  • 1+ years experience implementing Salesforce, Salesforce APIs andor App Exchange solutions
  • 1+ years experienceapplying design thinking and human centered design principles to product development
  • 1+ years of prior regulatory project experience
  • 1+ years experience in the banking industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Job ID R31225

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