Senior Vice President, Americas Operations

15+ years experience  •  Telecommunications

Salary depends on experience
Posted on 08/18/17
Denver, CO
15+ years experience
Telecommunications
Salary depends on experience
Posted on 08/18/17

Senior Vice President, Americas Operations

The SVP, Americas Operations is responsible for the world class engineering, construction, and datacenter operations for the 80+ datacenters within the America’s region. To accomplish this, the role will require active, dynamic leadership centered on our customers and fostering an engaging employee experience.  

Responsibilities

  • Liaise extensively with the President, Americas on critical strategic matters and business issues, and lead the operations organization within the Americas region
  • Partner with the other two regional operations leads and the Chief Global Operations Officer to align on global operations strategy and plan, while driving global results
  • Drive planning, budget development, and strategic priorities to shape and execute operations strategy and objectives
  • Partner closely with the President, Americas and the Equinix leadership team to drive teamwork and a progressively collaborative, transparent, entrepreneurial and people-centric culture
  • Establish strong relationships and collaboration with key stakeholders in alignment and support of the Equinix Customer Experience
  • Externally represent Equinix to Fortune 1000 customers, partners, and consortiums/panels/standards groups
  • Oversee data center operations, including establishing key KPIs, SLAs, metrics and measurements (including performance, capacity, availability, budget)
  • Inspire, motivate, and maintain a culture that optimizes the passion and potential of Equinix’s employees.
  • Establish critical business continuity plans, including the design and implementation of disaster recovery preparedness, detailed project and program management, data center move process, and logistics coordination
  • Plan and budget management for a complex multi-hundred million dollar operating budget.

Other

  • In partnership with Chief Global Operations leader and President Americas, establish Americas operations strategy and ensure priorities are established for successful execution
  • Lead dynamic, diverse team spanning multiple countries and organization of approximately 1,200 employees
  • Provide leadership and oversight to ensure investment and projects are prioritized to maximize business value 
  • Provide executive incident response, problem resolution or change management
  • Design and implement regional infrastructure for scale, performance, compliance, and availability

Qualifications

  • 15+ years demonstrated track record of facility operations management and maintenance; leadership and cross functional management experience
  • Demonstrated ability to provide though leadership, think strategically and effectively communicate vision and influence cross functionally
  • Strong executive presence, polish, and political savvy
  • Demonstrated ability to build and lead in a matrix managed organization
  • Excellent communication skills and ability to influence, using simple communications that convey complex concepts in a compelling, concise, and creative way.
  • Adept at balancing intense short term pressures with overall long term goals
  • Strong relationship builder and collaborator
  • Able to succeed in an entrepreneurial environment
  • Bachelor’s Degreerequired, Master’s Degreepreferred
  • Team Leadership
    • Ability to create engagement and connection across the functional leadership team and inspire all, down to the front line operations technician
    • Lead an organization evolution and motivate and excite the team through transformation journey
    • Strong communicator – effective listener and ability to connect with all levels of employees
    • Foster consistency and structure without feeling intrusive
    • Learning agility to flex between process discipline and entrepreneurial spirit
    • Executive presence, vision, and effectiveness in a complex, global, team-oriented environment are required to be effective in this role.
  • Results Oriented
    • Ability to navigate and build relationships in a matrixed organization and track record of driving stakeholder alignment to drive results
    • Focus on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results.
  • Strategic Orientation
    • Strong business acumen – understands the “system” of the business and how each lever impacts the whole
    • Visionary leader who has successfully grown businesses through the effective design and execution of strategic plan
  • Commercial Alignment
    • Business focused – focused on outcomes for the best of Equinix, not just operations
      JR-103882
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